Protecting your data, privacy and personal information is very important to Jobstore.com (“Jobstore”, “our”, “us” or “we”).
This policy (together with our terms of use at https://www.jobstore.com/terms-eu)
and any other documents referred to in it), sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this privacy policy carefully to understand the types of information we collect from you, how we use that information, the circumstances under which we will share it with third parties, and your rights in relation to the personal data you provide to us.
When visiting Jobstore’s website at https://Jobstore.com or any of its affiliated websites (our “Website”), using our application “Jobstore” (our “App”) or using any of the services offered via the Website or the App (the “Services”), you acknowledge, and where applicable consent to, the practices described in this policy.
Our Services may contain links to third party services. If you click on a link to access any of those third-party services, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal information. Please check these policies before you submit any personal information to such third-party websites.
Our Services connect you with Job Seekers, Jobs, or Employers (as applicable), giving you the ability to search for, browse, and communicate with Job Seekers, Jobs, or Employers (as applicable). However, we also use automated matching processes facilitated by algorithms within the Services which seek to match you with the most appropriate Job Seekers, Jobs, or Employers (as applicable) by reference to the data you have provided to us along with any criteria specified by the Job Seeker or Employer (as applicable). This may result in decisions being made automatically. For example, we may limit what jobs are visible to Job Seekers based on the qualifications and expertise required for that job. In relation to this automated processing, we ensure there are safeguards in place to protect your rights and freedoms and legitimate interests and you have the right to contest any automated decisions made and obtain human intervention to alter decisions made, where possible. We may also use non-algorithmic methods to match you with Job Seekers who we believe would be suitable candidates or Employers who we believe have a suitable role for you (as applicable). These will always be recommendations and we will not commence any job applications without your involvement and/or consent.
We may collect and process the following data about you:
We will ask you to provide us with your information when you:
With regard to each of your visits to our Website or App we may automatically collect the following information:
When using our Services, we will be in contact with third parties who may provide us with certain information about you in order to enable your use of the Services. This includes information from service providers such as Facebook or Linkedin if you access our App through your Facebook or Linkedin account.
We may collect and process data about others that you provide us with, including (but not limited to) information that you provide by filling in forms on our Website or App, or that you provide to us by email. This information might include, but is not limited to, opinions, ratings and reviews you provide us with on other users you have interacted with, whether Job Seekers or Employers.
Use of personal information under EU data protection laws must be justified under one of a number of legal “grounds” and we are required to set out the ground in respect of each use of your personal data in this policy. These are the principal grounds that justify our use of your information:
We use information held about you (and information about others that you have provided us with) in the following ways:
| Types of Information Collected | Uses of that Information |
|---|---|
| Full name, email address, password | To enable you to create a Jobstore account (user ID) and use our Services. |
| Full name, In-App chat messages. (Users can view Job Seeker Profile Data in the In-App chat, including jobs applied for). | To provide you with our In-App Chat to allow you to engage with other users in relation to job opportunities. |
|
Full name, data submitted via the support chat tool.
(Jobstore has access to users’ chat history, use of the Services, and prior messages sent between user and support). |
To provide customer support and contact. |
| Prior transactions, Full name, payment details | To provide you with additional on demand services in our In-App store. |
| Full name, In-App chat messages | To prevent misuse of the In-App Chat functionality (including removing conversation history where a conversation has been flagged by a user) |
| Full name, email address | For marketing our own products and services that we believe may be of interest to you. |
| Profile Data | To administer our Website and App and for internal operations including research, data analysis and data statistics (including CRM management) to improve functionality and effectiveness of our Services. |
| Full name, email address, your preferences and opinions. | To collect data concerning your user experience (via surveys) in order to improve the Services we provide to you, and to generate reports concerning customer support for you. |
Jobstore and each Employer acts as a data controller in their own right, which means both independently determine the purpose and means of processing the personal data of the relevant Job Seeker. Where an Employer receives personal data relating to a Job Seeker it will be responsible for how it processes personal data.
| Types of Information Collected | Uses of that Information |
|---|---|
|
Full name, email address, physical address, password, phone number, GPS coordinates, work history, academic and training history,
language proficiencies, any pictures or videos supplied by you, your availability to commence work and what type of employment
you are looking for (i.e. full time, part time, freelance, etc.)
social connections, (“Job Seeker Profile Data”) national identity number, driving license number |
To provide you with access to the Services including the on-boarding process, profile management and job discovery allowing you to browse job opportunities and manage your job applications. |
| Job Seeker Profile Data, In-App chat messages, work and/or interview references, previous jobs and/or applications undertaken as part of the Services | To provide Employers with a rating for you based on your level of engagement with the Services and performance as a Job Seeker (i.e. rate of responses, quickness to respond and direct feedback from Employers who have employed you through Jobstore). |
|
Job Seeker Profile Data, your previously browsed job roles and previous job applications
Job Seeker Profile Data may be shared with users for this. |
To facilitate the finding of job opportunities for you and to provide you with tailored job opportunities we believe you may be interested in. |
| Job Seeker Profile Data | To provide your personal data to third parties in order to facilitate your application to external job opportunities outside of Jobstore’s network. This will only occur when you have commenced a job application on the Website or App and the particular application requires that you or your details are transferred off our network to complete the application. Such external jobs will be explicitly labeled or you will be specifically advised when your data will be sent off-site. |
Where an Employer receives personal data relating to a Job Seeker pursuant to using our Services, the Employer will be responsible for how it processes such personal data and the Employer will be a data controller in its own right and must comply with all applicable data protection legislation. Jobstore has notified Job Seekers that it will share personal data with Employers solely for the purpose of matching Job Seekers with Employers in accordance with this privacy policy.
| Types of Information Collected | Uses of that Information |
|---|---|
| Full name, company, company location, phone number social connections, business identification numbers | To provide you with access to the Services including the onboarding process and profile management, job seeker discovering: allowing you to browse potential Job Seekers’ profiles, job opportunities management: allowing you to create, edit and publish job opportunities and applicants management allowing you to manage job applicants and review their profiles. |
| Full name, company signature | To manage the invoices for customers and service providers/suppliers. |
| Full name, company | To provide Job Seekers with a rating for you based on your level of engagement with the Services and performance as an Employer (i.e. rate of responses, quickness to respond and direct feedback from job seekers who have been employed by you through Jobstore). |
We will not sell your personal data (or any other data you provide us with) to third-parties; however, we reserve the right to share any data which has been anonymised and/or aggregated. You acknowledge and accept that we own all rights, title and interest in and to any derived data or aggregated and/or anonymised data collected or created by us.
We rely upon a number of legal grounds to ensure that our use of your Personal Data is compliant with applicable law. We use Personal Data to facilitate the business relationships we have with our Users, to comply with our financial regulatory and other legal obligations, and to pursue our legitimate business interests. We also use Personal Data to complete payment transactions and to provide payment-related services to our Users.
Contractual and pre-contractual business relationships. We use Personal Data for the purpose of entering into business relationships with prospective users, and to perform the contractual obligations under the contracts that we have with users.
Creation and management of Jobstore accounts and payment account credentials, including the evaluation of applications to commence or expand the use of our Services;
Creation and management of Stripe Checkout accounts;
Processing of payments with Stripe Checkout, communications regarding such payments, and related customer service.
While you are logged in, Stripe will give you the ability to make purchases using your stored Payment Credentials. Stripe may also allow you to make a purchase with your Payment Credentials by sending a message directly from the email address or phone number stored as your Stripe Credentials (for example, to authorize a purchase via SMS).
Stripe Checkout is a way of storing your Payment Credentials, but it doesn’t change anything else about your relationship with Jobstore who you’re paying or your bank or credit card company. You are ultimately responsible for the purchases you make using Stripe Checkout.
Jobstore is the one responsible for providing you the services that you purchase using Stripe Checkout, not Stripe. Stripe will use reasonable efforts to keep your Payment Credentials secure.
We may use information for marketing products and services to you in the following ways:
| Type of marketing activity |
|---|
| Newsletters, phone calls, and/or marketing emails relating to our own similar services and products. Where required by law, we will ask for your consent at the time we collect your data to conduct any of these types of marketing. |
| To send you details about our own unrelated services or products or special offers and discounts which are being provided by our selected business partners. Where required by law, we will ask your consent at the time we collect your data to conduct any of these types of marketing. |
We will provide an option to unsubscribe or opt-out of further communication on any electronic marketing communication sent to you, or you may opt out by contacting us.
We may disclose your personal information to our service providers and business partners, including Google, Amazon, Dropbox, Stripe, Apple, Partners’ Service Providers, our network of Employers and third party Employers (with your consent) (to assist us in performing any contract we enter into with them or you, including providing the Website, App and the Services it enables), analytics providers, including Google, Amazon, Facebook, and Linkedin (to assist us in the improvement and optimisation of the Website and App) and/or a member of our group.
In addition, we may also disclose your personal information to third parties in the following circumstances:
| Purpose of disclosure and third party(s) to which disclosure might be made |
|---|
| If we sell or buy any business or assets, we may disclose your personal information to the prospective seller or buyer of such business or assets |
| If Jobstore or substantially all of its assets are acquired by a third party, personal information about our customers will be one of the transferred assets |
| If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property, or safety of Jobstore, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection |
| Fraud Prevention and other checks. We and other organisations may also access and use your personal information to conduct credit checks and checks to prevent fraud. If false or accurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies. |
| We may disclose your personal information to third parties, the court service and/or regulators or law enforcement agencies in connection with proceedings or investigations anywhere in the world where compelled to do so. Where permitted, we will direct any such request to you or notify you before responding unless to do so would prejudice the prevention or detection of a crime. |
No data transmission over the internet can be guaranteed to be secure from intrusion. However, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your personal information in accordance with data protection legislative requirements.
Sensitive information between your browser and our Website and App is transferred in encrypted form using secure socket layer (“SSL”) or equivalent cryptographic protocols using certificates issued by a trusted third-party authority.
All information you provide to us is stored on our or our subcontractors’ secure servers and accessed and used subject to our security policies and standards.
We use hosted servers (such as Amazon Web Services) in the course of our business, including for the permission of marketing and sales activity. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential, ensuring it is secure and strong, and for complying with any other security procedures that we notify you of. We ask you not to share your password with anyone.
Your personal information may be accessed by staff or suppliers in, transferred to, and/or stored at, a destination outside the European Economic Area (EEA) in which data protection laws may be of a lower standard than in the EEA. Regardless of location or whether the person is an employee or contractor, we will impose the same data protection safeguards that we deploy inside the EEA.
Certain countries outside the EEA have been approved by the European Commission as providing essentially equivalent protections to EEA data protection laws and therefore no additional safeguards are required to export personal information to these jurisdictions. In countries which have not had these approvals, we will either ask for your consent to the transfer or transfer it subject to the European Commission approved contractual terms that impose equivalent data protection obligations directly on the recipient, unless we are permitted under applicable data protection law to make such transfers without such formalities.
Please contact us if you would like further details of the specific safeguards applied to the export of your personal data.
Your personal information may be accessed by staff or suppliers in, transferred to, and/or stored at, a destination outside the European Economic Area (EEA) in which data protection laws may be of a lower standard than in the EEA. Regardless of location or whether the person is an employee or contractor, we will impose the same data protection safeguards that we deploy inside the EEA.
Certain countries outside the EEA have been approved by the European Commission as providing essentially equivalent protections to the EEA data protection laws and therefore no additional safeguards are required to export personal information to these jurisdictions. In countries which have not had these approvals, we will either ask for your consent to the transfer or transfer it subject to the European Commission approved contractual terms that impose equivalent data protection obligations directly on the recipient, unless we are permitted under applicable data protection law to make such transfers without such formalities.
Please contact us if you would like further details of the specific safeguards applied to the export of your personal data.
Under the General Data Protection Regulation (EU) 2017/676, you have various rights in relation to your personal data. All of these rights can be exercised by contacting us at corporate@Jobstore.com.
In certain circumstances, you have the following rights in relation to your personal data:
| Right | Details |
|---|---|
| Right of Access | You have the right to obtain from us information as to whether your personal data is being processed, and, where that is the case, access to such personal data. |
| Right to Rectification | We will use reasonable endeavours to ensure that your personal information is accurate. In order to assist us with this, you should notify us of any changes to the personal information that you have provided to us by sending us a request to rectify your personal data where you believe the personal data we have is inaccurate or incomplete. You may also change most of your personal details within our app directly. |
| Right to erasure / ‘Right to be forgotten’ | Asking us to delete all of your personal data will result in Jobstore deleting your personal data without undue delay (unless there is a legitimate and legal reason why Jobstore is unable to delete certain of your personal data, in which case we will inform you of this in writing). |
| Right to restriction of processing | You have the right to ask us to stop processing your personal data at any time. |
| Right to data portability | You have the right to request that Jobstore provides you with a copy of all of your personal data and to transmit your personal data to another data controller in a structured, commonly used and machine-readable format, where it is technically feasible for us to do so and the processing is based on consent or contractual performance. |
| Right to complain | You have the right to lodge a complaint to a supervisory authority. Although we encourage our customers to engage with us in the event they have any concerns or complaints. |
Jobstore will not ordinarily charge you in respect of any requests we receive to exercise any of your rights detailed above; however, if you make excessive, repetitive or manifestly unfounded requests, we may charge you an administration fee in order to process such requests or refuse to act on such requests. Where we are required to provide a copy of the personal data undergoing processing this will be free of charge; however, any further copies requested may be subject to reasonable fees based on administrative costs. Asking us to stop processing your personal data or deleting your personal data will likely mean that you are no longer able to use Jobstore’s Services, or at least those aspects of the Services which require the processing of the types of personal data you have asked us to delete, which may result in you no longer being able to use the Services. Where you request Jobstore to rectify or erase your personal data or restrict any processing of such personal data, Jobstore may notify third parties to whom such personal data has been disclosed of such request. However, such third party may have the right to retain and continue to process such personal data in its own right.
Any changes we make to our privacy policy in the future will be posted on this page, and where appropriate, notified to you by email. We therefore encourage you to review it from time to time to stay informed of how we are processing your information.
Questions, comments and requests regarding this privacy policy are welcome and should be sent to
corporate@Jobstore.com
For the purpose of the relevant data protection legislation, the data controller is Jobstore Group Berhad (company no 1135112U),
with the registered address at BO2-D-6-1, Boutique Office 2, Menara 3, KL ECO City, No 3, Jalan Bangsar, 59200 Kuala Lumpur, Malaysia.
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Privacy Policy Summary effective on 20th September 2019
