Total 61 Customer Service job vacancies

• 職位：銷售管理和客戶支援官。
• 薪資：RM2500-3500。
• 工作地點：Sunway Damansara (PJU 3), Petaling Jaya

我們的客戶是一家醫療供應商，十多年來一直向馬來西亞的公立和私立醫療保健服務醫院/組織提供醫療設備和消耗品。他們在八打靈再也地區雙威白沙羅 (PJU3) 的辦公室需要一名銷售管理員。這是一個長期職位，工作時間為週一至週五上午 9 點至下午 6 點。
關於工作
該職位銷售管理和客戶支援官不是銷售工作。相反，它是銷售服務團隊的一部分，在辦公室內提供行政支援角色。渴望擔任此職位的候選人必須是一個充滿熱情、積極進取、對客戶服務充滿熱情的人，因為該職位需要定期與客戶互動。
職責
該職位向銷售經理匯報，是永久性的，屬於辦公室範圍，任職者將負責為銷售和服務活動提供行政支援。這個角色對於為客戶提供及時、可靠的產品訂單和服務交付支援至關重要。
主要工作職責：
- 管理客戶對公司產品和服務的日常詢問。
-為銷售團隊提供日常活動的售前和售後行政支持，包括客戶訂單、報價和計費。
- 銷售訂單的處理和所有相關的管理。
-產生和處理客戶訂單。
- 管理銷售訂單的履行。
- 為現場銷售團隊開發新業務提供一般銷售支援。
- 協調和聯絡內部部門，確保按時完成任務。
-維護和更新銷售和客戶記錄。
候選人要求
成功的候選人必須是年齡在 21-30 歲之間的女性，至少擁有商業文憑或同等學歷，並且在之前的工作經驗中至少有 1-2 年類似的銷售支援經驗。
簡介/屬性：
-女性優先；服務型的人。
- 最低資格：文憑或STPM。
- 至少1-2年相關經驗。
-具有高度主動性和自我激勵性以達到服務標準的經驗。
- 較強的溝通及人員管理能力。
-精通英語、國語和中文/國語。
- Microsoft Office（尤其是 MS Excel）的實際操作經驗。
- 較強的組織能力和多工處理能力。
該職位適合具有客戶服務、客戶管理或訂單處理背景並對製藥或醫療行業感興趣的人員。該職位將位於八打靈再也雙威白沙羅 (Sunway Damansara) 地區，您將確保這是一個方便您工作的地點。

注意：此職位將立即可用，在您提出申請後，我們將立即邀請合適的候選人參加面試。

應用
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們CHRISJAC

津貼和福利

• 休閒著裝要求
• 事假

• Position: Sales Administration & Customer Support Officer.
• Salary: RM 2500-3500.
• Work location: Sunway Damansara (PJU 3), Petaling Jaya

Our client is a medical vendor who have been supplying medical devices and consumables to public and private medical healthcare services hospitals/organizations for over a decade in Malaysia. They are in need of a Sales Administrator for their office in Sunway Damansara (PJU3) in Petaling Jaya area. This is a permanent position with working hours 9.00 am to 6.00 pm Monday to Friday.
About the job
This position Sales Administration & Customer Support Officer is not a sales job. Rather it is to be part of their sales service team providing administrative support role within the office. Candidates who aspire for this role must be some one who is enthusiastic and motivated individual with a passion for customer service as the role will entail interaction with customers on regular basis.
The duties
Reporting to Sales Manager, the position is permanent and is office bound position where the incumbent will be responsible for providing administrative support role to sales and service activities. This role is critical to providing customers with timely and dependable support for delivery of product orders and services.
Main job responsibilities:
-Manage day-to-day customer inquiries on company's products and services.
-Providing administrative pre and post sales support to sales team on daily activities covering customer orders, quotation and billing.
-Processing of sales orders and all associated administration.
-Generate and Processing of customer orders.
-Manage the fulfillment of sales orders.
-Attending to general sales support for the field sales team in developing new business.
-Coordinate and Liaise internal departments to ensure deadlines are met.
-Maintain and update sales and customer records.
Candidate requirements
The successful candidate must be a female in age group 21-30, possess at least a Diploma qualification in Business or equivalent and would have at least 1-2 years of similar experience in sales support role in your previous work experience.
Profile/Attributes:
-Female preferred; service oriented person.
-Minimum qualification: Diploma or STPM.
-At least 1-2 years of relevant experience.
-Experience of employing a high level of initiative and self motivation to achieve service standards.
-Strong communication and people management skills.
-Proficient in English,BM and Chinese/Mandarin.
-Hand on experience with Microsoft Office (MS Excel in particular).
-Strong organization and multitasking skills.
This role would suit some one from a customer service, account management or order processing background with an interest in pharmaceutical or medical industry. The position will be based Sunway Damansara area in PJ and you will ensure that is a convenient location for you to work.    

Note: This role is immediately available ans suitable candidates will be invited for interview promptly following your application.

APPLICATION
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply online through JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave

Key Responsibilities 

• Senior Executive position that will be reporting to Business Development Manager and Business Intelligent Manager.
• To perform market and industry research and analysis with guidance from the manager in charge of relevant economic matters pertaining to the oil and gas sector.
• To compile, consolidate and summarise relevant issues of the industry and economy for the department and ensure that the information is provided on a timely schedule as per the agreement of the manager in charge.
• To compile, consolidate and update the Investor Management info pack based on the manager in charge advise.
• To compile business intelligence data and tools that help in leveraging data for the manager in charge to perform deep analysis and provide his/her recommendation to Head of Department.
• To identify for improvement, spot trends, as well as recognise potential issues and propose solutions to manager in charge to perform deep analysis and provide his/her recommendation to Head of Department.
• To compile, consolidate and update business development database and assisting business development manager to identify potential investors.
• To perform follow up leads based on targeted industries/sectors that has been set by the business development manager
• To prepare and consolidate information on new investment summary for business development manager to perform further analysis and provide his/her recommendation to Head of Department.
• To maintain the information pack that relates to new investment of each potential new investor that includes chronology of events , minute of meeting, list of questionnaires and answers etc.
• To assist manager in charge in gathering information and data for memo, letter or any special task that requested by higher management.
• Responsible to maintain information updated that relates to Business Development and Business Intelligence.
• Responsible to maintain document log that relates to business intelligent and business development activity I.e Memo, Letters potential investor company profile, business intelligent report and analysis and schedules deliverables as per assigned by the manager in charge.
• Responsible to provide weekly task list update to manager in charge.

Fixed Allowance

1. Car allowance
2. Travelling allowance
3. EPF 16%

Benefits

1. Insurance for staff and dependent
2. Dental & Optical
3. Parking
4. Phone bill
5. Broadband
6. Phone device
7. Mileage claim
8. Meal allowance when travel
9. Winter clothing allowance

Key Responsibilities 

• Provide support to the department in execution and implementation of initiatives to ensure are aligned with company mandate.
• Assist Academy in Industrial (Ail) and skills in Oil and Gas (SOGA) project.
• Assist PIPC Workforce database management
• Assist the job placement initiative for PIPC project.
• Coordination and facilitation of IDM initiatives.
• Assist in report management of IDM initiatives
• Provide support in monitoring and ensuring implementation of IDM initiatives
• Assist project teams in finding resolutions of project issues and risk to ensure delivery of IMD initiatives.
• Assist project team to continuously improve the execution of the project management, processes and tools for IDM initiatives.

Alternative position title: Executive Assistant (Management Development)

Fixed Allowance

1. Car allowance
2. Travelling allowance
3. EPF 16%

Benefits

1. Insurance for staff and dependent
2. Dental & Optical
3. Parking
4. Phone bill
5. Broadband
6. Phone device
7. Mileage claim
8. Meal allowance when travel
9. Winter clothing allowance

主要責任

• 為部門執行和實施計劃提供支持，以確保與公司的任務保持一致。
• 協助學院進行工業 (Ail) 和石油天然氣技能 (SOGA) 計畫。
• 協助 PIPC 勞動力資料庫管理
• 協助PIPC計畫的就業安置計畫。
• 協調和促進 IDM 計劃。
• 協助 IDM 計劃的報告管理
• 為監控和確保 IDM 計劃的實施提供支持
• 協助專案團隊找到專案問題和風險的解決方案，以確保 IMD 計劃的實施。
• 協助專案團隊持續改善 IDM 計畫的專案管理、流程和工具的執行。

替代職位名稱： 行政助理（管理發展）

固定津貼

1. 汽車補貼
2. 交通津貼
3. 公積金 16%

好處

1. 員工及家屬保險
2. 牙科及光學
3. 停車處
4. 電話帳單
5. 寬頻
6. 電話設備
7. 里程索賠
8. 旅行時的餐補
9. 冬季服裝津貼

Job Responsibilities

1. Provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, and online ordering setup.

2. Navigate processes to properly escalate and coordinate customer responses according to company values.

Qualifications

1. Fluent in Mandarin & English (speak, read & write)

2. Minimum 6 months of working experience in customer service

3. Willing to work in night shift (following American time)

主要責任

• 高階管理職位將向業務開發經理和商業智慧經理報告。
• 在負責石油和天然氣行業相關經濟事務的經理的指導下進行市場和行業研究與分析。
• 負責本部門有關產業、經濟問題的整理、整理、匯總，並確保依分管經理的同意及時提供資訊。
• 根據主管經理的建議，編制、整合和更新投資者管理資訊包。
• 編譯商業智慧數據和工具，幫助負責經理利用數據進行深入分析並向部門主管提供建議。
• 找出需要改進的地方，發現趨勢，識別潛在問題並向負責經理提出解決方案，以進行深入分析並向部門主管提供建議。
• 編制、整合和更新業務發展資料庫並協助業務發展經理識別潛在投資者。
• 根據業務發展經理設定的目標產業/部門進行後續線索
• 準備和整合有關新投資摘要的信息，供業務開發經理進行進一步分析並向部門主管提供建議。
• 維護與每個潛在新投資者的新投資相關的資訊包，包括事件年表、會議記錄、問捲和答案清單等。
• 協助主管經理收集備忘錄、信件或上級管理層要求的任何特殊任務的資訊和數據。
• 負責維護與業務開發和商業智慧相關的資訊更新。
• 負責維護與商業智慧和業務開發活動相關的文件日誌，例如備忘錄、潛在投資者公司簡介、商業智慧報告和分析，並根據負責經理的分配安排可交付成果。
• 負責向主管經理提供每週任務清單更新。

固定津貼

1. 汽車補貼
2. 交通津貼
3. 公積金 16%

好處

1. 員工及家屬保險
2. 牙科及光學
3. 停車處
4. 電話帳單
5. 寬頻
6. 電話設備
7. 里程索賠
8. 旅行時的餐補
9. 冬季服裝津貼

Locations: 

• Ara Damansara
• Johor Bahru 

Key Responsibilities:

• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issues related to the company's products.
• To exceed customers' expectations in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements and SLA.

Requirements

• Candidates must possess at least a SPM.
• Required language(s): English, Bahasa Malaysia, Mandarin 
• Minimum 1 year of working experience in the service industry will be an added advantage for this position.
• Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
• Applicants must be willing to work on rotational shifts.
• Each shift consists of 9 working hours and an inclusive of 1 hour lunch for rest.
  
  

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Personal leave
• Open culture
• Personal development opportunities

地點：

• 阿拉白沙羅
• 柔佛州新山

主要責任：

• 處理所有與客戶一般查詢、投訴、評論、回饋和其他與公司產品相關的問題相關的來電。
• 在客戶服務和準確資訊方面超越客戶的期望。
• 團隊合作以實現所需的 KPI 元素和 SLA。

要求

• 候選人必須至少擁有 SPM。
• 所需語言： 英語、馬來語、華語
• 至少 1 年服務業工作經驗將是該職位的額外優勢。
• 也鼓勵有興趣在呼叫中心開始職業生涯的應屆畢業生申請 – 提供全面培訓
• 申請人必須願意輪班工作。
• 每班包括 9 小時的工作時間和 1 小時的午餐休息時間。
  
  

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 事假
• 開放文化
• 個人發展機會

• Position: Customer Service Officer.
• Salary: RM 3000-4000.
• Location: 5-day week; Section 51,Petaling Jaya.

Chrisjac Recruitment are currently seeking a capable Customer Service professional for an established direct selling company who are pioneer in health and nutritional products across the Asia-Pacific region. The position of Customer Service Officer will be based at their corporate head office in Petaling Jaya.
About the job
As a Customer Service Officer, you will be required to provide a professional and courteous service to all distributors and direct customers.
The duties and scope of works will be:

• Manage service counter operations and interface with external and internal customers; handle queries from customerson back office matters.
• Handling daily orders and handle cash and all methods of payment from walk-in customers
• Liaise and coordinate with customers and courier service provider on delivery of products.  
• Provide information and advice on products,promotions and marketing activities. 
• Maintain complete and accurate records of all customers queries to ensure continuity of service.

The candidate

• Female preferred; age 23-35. Outgoing personality.
• Minimum SPM/UEC; however Diploma level qualification in Marketing, Nutrition, Pharmacy, Business or any other disciplines are most welcome.
• One to two years of relevant experience in customer service role,especially in healthcare industry; experience in the MLM industry will be an asset.
• Good communication and interpersonal skills.
• Good command of English plus conversant in BM, Chinese dialects/Mandarin.
• Mandarin speaking is highly desirable as this role requires dealing with large number of Mandarin speaking customers.

To be successful in this role, you must have keen interest and passion in nutrition/health food/products.  
This role is immediately available and candidate(s) who are deemed suitable will be invited for interview promptly upon receiving the application.  

Apply for the job
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the apply link button 'Apply' below to submit your resume.
Alternatively, you may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：客戶服務主任。
• 薪資：RM3000-4000。
• 工作地點：每週 5 天；第 51 區，八打靈再也。

Chrisjac Recruitment 目前正在為一家成熟的直銷公司尋找一名有能力的客戶服務專業人員，該公司是亞太地區健康和營養產品的先驅。客戶服務官的職位將設在位於八打靈再也的公司總部。
關於工作
作為客戶服務官，您需要為所有經銷商和直接客戶提供專業和禮貌的服務。
工作職責和範圍是：

• 管理服務櫃檯營運以及與外部和內部客戶的聯繫；處理客戶對後台事務的詢問。
• 處理日常訂單並處理現金和上門客戶的所有付款方式
• 與客戶和快遞服務提供者就產品交付進行聯絡和協調。
• 提供有關產品、促銷和行銷活動的資訊和建議。
• 保留所有客戶查詢的完整且準確的記錄，以確保服務的連續性。

候選人

• 女性優先；年齡23-35歲。性格外向。
• 最低 SPM/UEC；然而，行銷、營養、藥學、商業或任何其他學科的文憑水平資格是最受歡迎的。
• 一到兩年的客戶服務相關經驗，尤其是醫療保健產業；傳銷業的經驗將是一項資產。
• 良好的溝通和人際交往能力。
• 精通英語並精通國語、中國方言/普通話。
• 會說普通話是非常理想的，因為這個職位需要與大量說普通話的客戶打交道。

要在這個職位上取得成功，您必須對營養/保健食品/產品有濃厚的興趣和熱情。
該職位立即可用，被認為合適的候選人將在收到申請後立即被邀請參加面試。

申請該職位
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊下面的申請連結按鈕「申請」提交您的履歷。
或者，您也可以透過我們的電子郵件將您的履歷直接轉發給CHRISJAC ： jobs@chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

工作地點：新山

產業：石油和天然氣

工作職責：

1. 建立、管理和加強 JPDC 總部、州政府和利害關係人（即政府機構、地方當局和投資者）之間的關係。
2. 促進利害關係人之間的網絡、夥伴關係和/或協作。
3. 確定、制定、協調和實施解決問題所需的必要行動。
4. 確定最佳實踐、共同標準和成功策略，並將其製定為行動計畫。
5. 與權威機構保持良好的聯繫，隨時了解最新的指導方針。
6. 負責PIPC商業論壇秘書處
7. 負責建立和維護與相關政府機構的關係，以獲得合作和支持，並促進資訊和情報收集。
8.與投資者密切合作，促進投資進度。
9. 協助投資人辦理許可/許可證申請/批准流程。
10、對投資過程中出現的問題和投資者反映的問題進行解決
11. 確保投資者和利害關係人的資訊和查詢在BS資料庫中得到更新。
12. 確保對投資者和利害關係人提出的所有詢問的答覆和文件的結構。

福利及津貼

1. 員工及家屬保險
2. 牙科及眼鏡 RM1,000/每年報銷
3. 停車
4. 電話費 RM200/月 (報銷)
5.寬頻RM100/月（報銷）
6. 電話設備每2年RM1500（報銷）
7. 里程索賠
8.生活費-餐補（旅費）
9. 冬季服飾每3年RM2500
10 固定津貼（汽車津貼 RM1500；交通津貼 RM500；EPF 16%）

Contract 6 mths (renewable)

Public transport reachable (Kerinchi)

Monday - Friday; 830am -530pm

Job Responsibilities:

• Account Management, to manage portfolio of existing customers, make telephone calls regular timely cycle and to secure new business (serving corporate clients, relationship building, cross selling/upselling products and services)
• Understand customer's objectives, buying criteria and decision making processes and form long term business relationships in order to leverage revenue from the relationship and promote our company as a quality supplier
• Negotiate price and volume discounts in accordance to our policy and liaise with support staff to ensure customer retention and continued business.
• Identify and gain new business through a sustained program of cold calling and follow up on referrals/leads
• Problem solving: Customer complaints, responding and satisfying client sales and post sales requirements

Job Requirements:

• Candidate must possess at least a Degree in Sales & Marketing, or any relevant fields
• Minimum 2 years of relevant experience and above
• Preferred skill(s): Call Center background, Customer Service, CRM module in logistics fields, sales and account management experience
• Possess excellent verbal and written communication skills in English
• Strong interpersonal skills
• Result driven and works well with KPI
• Comfortable working with different modes of communication for liaison work (Primarily Phone)
• Willing to work at Bangsar South
• Serious candidates please apply with your comprehensive resume

Resume box: lifework.sun@gmail.com

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Medical insurance
• Personal development opportunities

Work Location: Johor Bahru

Industry: Oil and Gas

Job Responsibilities:

1. Build, manage and strengthen relationships between JPDC headquarters, State Government, and stakeholders (i.e., government agencies, local authorities, and investors).
2. Facilitate networking, partnerships and or collaborations between stakeholders.
3. Identify, develop, coordinate, and implement necessary actions required for problem solving.
4. Identify best practices, common standard and successful strategies and develop them into action plans.
5. Good liaison with authority bodies and keep abreast with the latest guidelines.
6. In-charge for PIPC Business Forum Secretariat
7. Responsible to establish and maintain relationship with relevant government agencies to gain cooperation and support as well as facilitate information and intelligence gathering.
8. To closely collaborate with investors and facilitate their investment progress.
9. To assist investors’ licensing/ permits application/ approvals processes.
10. To perform problem solving to issues arising from investment processes and investors’ reported issues
11. To ensure information and queries from investors and stakeholders been updated in BS database.
12. To ensure structure of response and documentation received for all queries received from investors and stakeholders.  

Benefits & Allowance

1. Insurance for staff & dependent
2. Dental & optical RM1,000/yearly reimbustment
3. Parking
4. Phone bill RM200/monthly (reimbustment)
5. Broadband RM100/monthly (reimbustment)
6. Phone device RM1500 every 2yrs (reimbustment)
7. Mileage claim
8. Subsistence- meal allowance (travel)
9. Winter clothing RM2500 every 3yrs
10 Fixed allowance (Car allowance RM1500; Travelling allowance RM500; EPF 16%)

• 6 months contract role (renewable)
• Work Location: Kerinchi, Bangsar
• Work shift rotation: morning, noon, midnight

Job Responsibilities:

• Build rapport and long term relationships with Clients while providing excellent customer service standards.
• Create shipment booking arrangements
• Entertain customer's enquiries on product & services
• Collaborate well with Sales & Operation teams.
• Manage multiple customer contact channels: (Inbound/ outbound calls, Emails, Live Chats, Social Media Platforms , and etc)
• Achieve monthly KPI of dates arranged & waiting time.
• Manage and update list of Clients assigned regularly and promptly.
• Handle High profile customers.
• To liase with product team to improve operational workflow.
• To provide general operational and sales support.

Job Requirements :

• Candidate must possess at least a Degree, any field.
• Fresh graduates are also encouraged to apply.
• 1 - 2 years experience in Customer Service will be an added advantage
• Required skill(s): Call Center background, Customer Service, Coordinating Skill.
• Possess excellent verbal and written communication skills in English.
• Result driven and works well with KPI.
• Comfortable working with different modes of communication for liaison work (Primarily Phone)
• Possess own transport

Please apply with your comprehensive resume

Resume box: lifework.sun@gmail.com

Only shortlisted candidate shall be notified

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Medical insurance
• Personal development opportunities