Total 82 Manager level Education / Training job vacancies in QLD - Brisbane & Gold Coast - Gold Coast

Job Responsibilities

• Plan for quality assurance activities with timelines and effort estimates and manage resources to support testing demand.
• Discuss and work with System Analysts & development teams and SMBC to understand the testing requirements to determine testing coverage and collect sample test data (if available).
• Review documentations created by QA Team Lead, Senior System Analyst and/or vendor to ensure quality.
• Track testing activities against test plans and track defects (Log Defect with assigned Severity, Retest and Close Defect) discovered to resolution. Report statistics and statuses to PM.
• Provide guidance and mentorship to the team and ensure process and compliance is met. Provide direction, support and set performance goals to the team.
• Timely escalate issues to manager.
• Support on hiring matters such as interviews where required.
• Onboard new joiners to their roles.
• Coach and guide team members on their jobs.
• Manage and motivate team performance, guided by performance management framework.
• Engage team members to identify and support them on their career aspirations and development plans.

Job Requirements

• Diploma/ bachelor’s degree in computer science.
• Min. 10 years' experiencing working as Quality Assurance Analyst/ Tester in a bank, FI or a consultancy company.
• Familiar with defect management tools.
• Ability to understand technical jargons and some understanding of technology environment setup.
• Possess strong planning skill and is positive and proactive in his/her approach.
• Excellent communication, interpersonal and presentation skills.

Responsibilities:

• Design and implement a training strategy aligned with organizational goals.
• Identify skills gaps and emerging training needs through assessments and feedback.
• Oversee the creation and delivery of training programs, including onboarding, compliance, and professional development.
• Evaluate and improve existing training programs based on participant feedback and performance metrics.
• Lead and mentor the training team, fostering a culture of continuous improvement and collaboration.
• Conduct regular performance evaluations and provide developmental support to team members.
• Develop and manage the training budget, ensuring cost-effective use of resources.
• Identify funding opportunities for training initiatives.
• Collaborate with department heads to tailor training initiatives that meet specific team needs.
• Act as a liaison between management and staff regarding training programs and policies.
• Establish metrics to assess the effectiveness of training programs and their impact on employee performance.
• Provide regular reports to senior management on training outcomes and ROI.
• Ensure all training programs comply with relevant laws and regulations.
• Stay current with industry trends and best practices in training and development.

Prerequisite:

• Diploma and above in Business Administration or equivalent.
• Candidate with ACLP certification is an added advantage.
• 5 years or more experience in a training and development leadership role.
• Strong understanding of adult learning principles and instructional design.
• Excellent communication, leadership, and interpersonal skills.
• Ability to analyze data and generate reports for strategic decision-making.
• Project management skills with a focus on meeting deadlines.
• Strong organizational and problem-solving abilities.

Job brief

We are looking for an experienced Training and Development Manager to join our team. The ideal candidate will be responsible for creating and implementing training programs that align with the company's goals and objectives. The Training and Development Manager will work collaboratively with other departments to identify training needs, design courses, and deliver effective training sessions. The successful candidate will have a passion for learning and development and will be committed to driving the growth and success of the organization.

Responsibilities

• Develop and execute training initiatives that are in line with the company's mission and objectives.
• Collaborate with other departments to identify training needs and create customized courses.
• Deliver engaging training sessions using a variety of methods, including in-person, virtual, and e-learning platforms.
• Assess the efficacy of training programs and make adjustments as required.
• Foster and sustain connections with external training providers and vendors.
• Keep abreast of the most recent advancements and techniques in education and growth.
• Manage the training budget and ensure cost-effective delivery of training programs.
• Develop career development plans for employees and provide guidance and support in achieving their goals.
• Create and maintain training records and reports.

Requirements

• Bachelor's degree in Education, Training and Development, Human Resources, or a related field. Master's degree preferred
• Proven experience as a Training and Development Manager or a similar role
• Excellent communication and interpersonal skills, with the ability to build rapport with employees and stakeholders at all levels
• Display robust project management abilities, with the ability to handle numerous projects simultaneously
• Demonstrated ability to design and deliver effective training programs using a variety of methods
• Demonstrate proficiency in learning management systems and e-learning platforms
• Display robust project management abilities, with the ability to handle numerous projects simultaneously
• Knowledge of current trends and technologies in learning and development
• Possess the capability to operate individually or as part of a team
• Willingness to travel as needed