Total 46 customer service job vacancies in Bury, BL9 0EQ

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Customer Support Team Leader
Contract: Until March 2025 with the possibility of extending
Working Hours: Monday to Friday, 37 hours per week - Hybrid - 2 days home based and 3 office based
Hourly Rate: £12.74 per hour

Job Description:
This role is the main user-facing role in CTSC and will provide an accessible and inclusive service to users, providing clear signposting and guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently. They will deal with the immediate, short-term needs of service users. Duties will include but not be limited to

• Manage and plan the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary, mediators, and management.
• Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives using Standard Operating Procedures (SOPs) and other continuous improvement tools.
• To assist in the delivery of performance against targets.

Requirements:

• Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
• Experience of working in an administrative role in a customer focussed environment
• Proficient with IT and Microsoft Software packages
• Excellent communication and organisational skills

Benefits:

• Weekly pay, holiday and pension scheme
• Hybrid

Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Admin Officer
Contract: Until March 2025 with the possibility of extending
Working Hours: Monday to Friday, 37 hours per week - Hybrid - 2 days home based and 3 office based
Hourly Rate: £11.59 per hour

Job Description:
This role is the main user-facing role in CTSC and will provide an accessible and inclusive service to users, providing clear signposting and guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently. They will deal with the immediate, short-term needs of service users. Duties will include but not be limited to

• Provide professional friendly support and guidance to users of online services via a variety of channels (telephone, webchat, email), in line with quality standards, to ensure the delivery of a high quality user-focused service on a daily basis and deliver a service focused on quality as well as timeliness
• Triage users to relevant services, using HMCTS prescribed service scripts and knowledge base on a daily basis, to ensure users get the right information they need at the right time, so that everyone understands what is needed and what will happen
• Jurisdiction-related administration using HMCTS predefined protocols and processes to process non-automated work
• Undertake case-readiness assessment and progress the case to the next phase, and providing information to allow users to understand what the next stage is and what they can expect next
• Identify users requiring extra/different support and undertaking basic assessment of users' Assisted Digital needs, in accordance with procedure and referring suitable cases to a third party supplier on a daily basis, to ensure users understand and can participate in the new digital process
• To handle, and where possible resolve, first contact user complaints in accordance with predefined HMCTS policy and procedures so that users feel they have been listened to and that their complaint has been handled fairly. Update the CRM system so details do not have to be repeated to a different CTSC Support Officer
• Read relevant Knowledge articles to maintain accurate and up-to-date knowledge of processes and systems, to be able to provide users with the right information, when they need it with no delay or confusion
• Proactively engage with HMCTS workforce planning / shift allocation tools to ensure business requirements are being met
• Work as part of the team in considering continuous improvements necessary for effective delivery and feeding these into the wider CI channels

Requirements:

• Able to follow well established processes and detailed instructions.
• Strong administrative skills with proficiency in Microsoft Office packages
• Excellent communication skills, both written and verbal.

Benefits:

• Weekly pay, holiday and pension scheme
• Hybrid

Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Please see the attached job description and personal specification for additional information about the role. What you will do: Bring clinical leadership to the team to further develop the clinical delivery model. Provide clinical leadership and supervision to colleagues. Work as part of an MDT, offering consultation, reflective practice and supervision. Ensure the provision of trauma-informed care. Help the secondary care services in Bury to grow as a psychologically healthy system. About you: You are a highly skilled and compassionate Psychologist. Enjoy working as part of the team. Trained in and experience of offering different therapeutic modalities. Excellent consultation and communication skills. Have a desire to support and lead a team through change using a trauma-informed framework.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk This vacancy is open to those who have a current NMC PIN to practice as an Registered Nurse or Midwife in the UK, or those who are currently enrolled on a course which means they expect to receive their full NMC PIN within the next 3 months. Please note an NMC PRN PIN is not a full NMC PIN and would not fulfil the essential criteria for this role. The NCA can no longer accept applications from International Nurses and Midwives who are yet to complete all competencies needed to receivea full NMC PIN to practice in the UK as we have paused our OSCE programme indefinitely. To learn more about how you can gain a full NMC PIN to be eligible to apply for our vacancies in the future, please see the NMC website:https://www.nmc.org.uk/registration/joining-the-register/register-nurse-midwife/trained-outside-uk/how-to-guide/ We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.

Field Service Engineer / Laboratory Equipment Installation and Maintenance Technician who has previous experience installing, servicing and maintaining lab equipment is required for a well-established company based in Bury St Edmunds, Suffolk, East Anglia.


SALARY: £40,000 - £47,000 per annum + Benefits (see below)

LOCATION: 50% of your time will be working at client sites, spanning UK and International locations. The other 50% of your time will be working from the office in Bury St Edmunds, Suffolk, East Anglia (IP28)

You must hold a full driving license and have your own vehicle as there is no public transport to the site. A company van is provided for working hours only.

JOB TYPE: Full-Time, Permanent


PLEASE NOTE: Applicants must be authorised to work in the UK


JOB OVERVIEW

We have a fantastic new job opportunity for a Field Service Engineer / Laboratory Equipment Installation and Maintenance Technician who has previous experience installing, servicing and maintaining lab equipment.

Working as the Field Service Engineer / Laboratory Equipment Installation and Maintenance Technician you will travel to client sites to install, commission, maintain and repair specialist flow chemistry equipment. Additional training on this range of specific flow chemistry equipment will be provided. Although you will need previous experience installing and servicing general lab equipment.

As the Field Service Engineer / Laboratory Equipment Installation and Maintenance Technician you will also be responsible for training new and existing users in the operation of the flow chemistry system, reactors and software, in addition to providing remote support when you’re back working in the office.


APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.


DUTIES

Your duties as the Field Service Engineer / Laboratory Equipment Installation and Maintenance Technician include:

• Training new and existing users in the operation of the flow chemistry system, reactors and software

• IQOQ certification of the newly installed flow chemistry systems – worldwide

• Perform maintenance and upgrade services on-site in laboratories and at the factory

• Discussing applications and gathering information from customers experiences

• Ensure customer satisfaction by advising customers on preventative maintenance and repair

• Technical support to customers by phone and email

• Creation of technical bulletins and guides


CANDIDATE REQUIREMENTS

• Previous experience in a laboratory service or installation role

• NVQ Level 3 or Higher Diploma / Degree in engineering or chemical engineering (or equivalent)

• Good logical troubleshooting techniques

• Strong written and verbal communication skills

• You enjoy travelling and visiting customers

• Able to work with minimal supervision after training

• Ability and desire to travel internationally

• You must hold a full driving license and have your own vehicle as there is no public transport to the site. A company van is provided for working hours only


DESIRABLE EXPERIENCE

• Experience within a scientific industry and working in a laboratory environment

• Electro-Mechanical experience

• Experience in working overseas


BENEFITS

• 25 days annual holiday + bank holidays

• Laptop and phone provided

• Expense paid travel and subsistence

• Training and support will be provided to build confidence and ensure success in this position

• Company pension contribution

• Free on-site parking

• Modern facilities within commuting distance of Norwich, Ipswich, Cambridge and surrounding areas


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12758

Full-Time, Permanent Engineering / Chemical Engineering Jobs, Careers and Vacancies. Find a new job and work in Bury St Edmunds, Suffolk, East Anglia. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

AWD-IN-SPJ

Do you want to have a significant impact on the delivery of mental health services and psychological therapy to the people in Bury?


Do you want to be part of an exciting and challenging process of meaningful change in community mental health services?


Do you want to lead a team of committed, highly skilled and compassionate psychological therapists in this work?


We are really excited to advertise this permanent 8b Practitioner Psychologist (Clinical or Counselling) post to lead Bury Secondary Care Psychological Therapies Service (SCPTS). The SCPTS works alongside Community Mental Health Team (CMHT) colleagues and the Complex Emotional and Relational Needs (CERN) team in Bury.

The context of the role:


Community Mental Health Services are going through a process of transformation and there is real opportunity for you to support and be part of delivering the ambitions of 'The Community Mental Health Framework', particularly focusing upon the 'Psychological Therapies for Severe Mental Health Problems' (PT-SMHP) NHS-E paper.

There are five Secondary Care Psychology Services across the Pennine Care footprint, and you will work closely with and be supported by the Secondary Care Psychology pathway lead (Consultant Clinical Psychologist) and your peers across these teams.
The direction of travel is to embed collaborative and relational processes to support, empower and develop your leadership skills and those of your peers in your work as clinical leads and managers.



As a Principal Clinical Psychologist/ Principal Counselling Psychologist, you will be responsible for the provision of specialist expertise with complex and/or challenging cases within the secondary care adult Psychological Therapies Service. You will work with the clinical lead for the adult mental health secondary care pathway and the borough leadership group to ensure robust and effective care for service users who present with complex and/or severe mental health needs.

You will contribute to the development of effective psychological care with the multidisciplinary team. A key component of your role will be to provide consultation, support, and where appropriate, clinical & managerial supervision to other psychological therapy staff.
You will be part of supporting with the Community Transformation programme, embedding new psychological practitioner roles and meeting the ambitions of the 'Psychological Therapies for Severe Mental Health Problems 'PT-SMHP' NHS-E paper.

The roles and responsibilities of this post are in evolution in the context of the nationally-driven changes, and you will have the opportunity to be an important part of a collaborative process of defining and structuring your roles and relationships, with the support of the Secondary Care Psychological Therapies Clinical Lead and your peers in similar roles.

We are passionate about staff well-being and would encourage the postholder to be part of special interest groups, make peer supervision links and work closely with their community psychology colleagues. We are committed to staff development and have an extensive psychological therapies training programme.

We support staff to work flexibly and recognise and respect the roles our colleagues hold outside of their working hours. This focus helps us to retain staff and ensure people are happy in their place of work.

Equality, diversity and inclusion are at the top of our agenda. We believe that a diverse, inclusive and engaged culture is vital; that everyone’s value should be recognised and respected.

Our trust values are:

Kindness

Fairness

Ingenuity

Determination

Please see the attached job description and personal specification for additional information about the role.



What you will do:


Bring clinical leadership to the team to further develop the clinical delivery model.


Provide clinical leadership and supervision to colleagues.


Work as part of an MDT, offering consultation, reflective practice and supervision.


Ensure the provision of trauma-informed care.


Help the secondary care services in Bury to grow as a psychologically healthy system.

About you:


You are a highly skilled and compassionate Psychologist.


Enjoy working as part of the team.


Trained in and experience of offering different therapeutic modalities.


Excellent consultation and communication skills.


Have a desire to support and lead a team through change using a trauma-informed framework.


This advert closes on Sunday 1 Dec 2024

This is an exciting opportunity to lead a newly expanded financial support service for Adult Social Care users here in Bury

You will lead a dedicated team of staff delivering high-quality financial support services to our residents and their carers who are in receipt of adult social care.

These include the completion of financial assessments for charging, deferred payment agreements, personal budgets and direct payments and the provision of deputyships.

Recently expanded the team is now able to support our residents by maximising their income as well as delivering prompt financial charging support to ensure our residents can access the care they require

Key Responsibilities:

• Lead and manage the Financial Assessments and Personal Budgets team.
• Oversee the financial assessment process for adult social care services.
• Ensure accurate and timely provision of personal budgets.
• Manage deputyship services, including financial management for clients who lack capacity.
• Ensure compliance with the Care Act and other relevant legislation.
• Develop and implement policies and procedures to improve service delivery.
• Provide training and support to team members.
• Liaise with other departments, external agencies, and stakeholders.
• Monitor and report on service performance and outcomes.

Qualifications and Experience:

• Experience in financial assessments, personal budgets, and deputyship services.
• Strong knowledge of the Care Act and relevant legislation.
• Proven leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with a range of stakeholders.
  
• Strong analytical and problem-solving abilities

About Bury
The Council is committed to safeguarding and promoting the welfare or children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.
In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.

As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way

Benefits of working for Bury Council
To hear about the benefits for working with Bury Council, please visit A good employer | greater jobs
We support employees to work with agility, where appropriate for the post and service requirements.
We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.

Privacy Notice
Job description

Calculate your take home pay

Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.

Service Care Solutions is working alongside a growing Local authority based in Greater Manchester. They are seeking a Legal Officer for its Economies & Environment Legal Team. This role could be the perfect opportunity for you to progress in your legal career. Please find further details below with regard to this position.

This role pays a competitive rate of £20 an hour umbrella depending on experience.

Responsibilities:

• Handling a caseload including sales under Right to Buy legislation, enfranchisement and leases.
• Able to work under pressure and complete all duties as a legal officer.
• Deal with cases from start to completion.

About you:

• Good communication skills verbal and written
• Good understanding in Right to buy legislation, enfranchisement and leases as a legal officer.
• Ability to work with some supervision and to display initiative

Benefits:

• Hybrid working
• Weekly Pay
• Flexible working

If you are interested in this Economies & Environment Legal Officer role then don't hesitate to contact Aanisah Khan. Please send your CV to Aanisah.khan@servicecare.org.uk, or call via phone on 01772208969.

We also offer a referral bonus of up to £250 if you know someone looking for work.

Job summary
Are you considering a change in your veterinary career?

Are you looking for a career with variety and flexibility in the work you do?

Do you want a role safeguarding standards of animal health and welfare, protecting Great Britain from exotic notifiable diseases?

Many of the skills and competences already acquired in veterinary positions elsewhere will be applicable and valued in veterinary roles within APHA. Why not explore a change, a new veterinary path, one that can have far reaching impacts?

Why not join us and make a difference?

Job description
This veterinary role involves a wide range of work including, but not limited to, the following:

Undertake disease investigations in farm animals and wildlife by conducting post-mortems and diagnostic sampling.
Obtaining relevant history from vets and farmers for investigating disease and to provide data for disease surveillance.
Using laboratory testing for diagnosis or to rule out diseases.
Collating, reporting and discussing findings with veterinary clients, farmers and APHA colleagues.
Providing advice on diseases and making recommendations on disease control and prevention.
Conducting farm visits to investigate for possible new diseases, zoonoses or potential threats to the food chain.
Opportunity to work with other veterinary and industry stakeholders, participate in knowledge exchange and influence standards of animal health and welfare.
Conducting surveillance for notifiable disease, through sampling and gross diagnostic pathology.

Are you passionate about making a difference in mental health care? Join a dedicated team at a 23-bed rehabilitation service in Bury St Edmunds, where you'll provide crucial support to women with Personality Disorders and other mental health challenges.

Location: 23-Bed Rehabilitation Service, Bury St Edmunds
Salary: From £13.00 per hour (PAYE inclusive) + Uplifts for nights and weekends. Please note rates for this role will be paid PAYE we are unable to pay via Limited Company or Umbrella.
Shift Pattern: Flexible shifts to suit your schedule, Long Days and Nights available.

Role Overview: As a Mental Health Healthcare Assistant, you will work across two wards, delivering person-centred care and therapeutic interventions. You'll play a key role in helping residents on their journey towards recovery and independence.

Key Responsibilities:

• Provide personalised support to women with Personality Disorders, including Emotionally Unstable Personality Disorder (EUPD).
• Implement individualised care plans and therapeutic interventions.
• Assist with daily living activities, including personal care, medication management, and meal preparation.
• Facilitate group activities, therapy sessions, and recreational outings.
• Collaborate with a multidisciplinary team, including psychiatrists, psychologists, nurses, and occupational therapists.
• Maintain accurate records of observations and interventions.

Requirements:

• Previous experience in mental health or rehabilitation settings, particularly with Personality Disorders or EUPD, is highly desirable.
• Reliable, punctual, and able to meet scheduled commitments.
• Compassionate, non-judgemental approach to supporting individuals with complex needs.
• Excellent communication and interpersonal skills.
• Commitment to promoting dignity, respect, and autonomy for all residents.
• Car Driver would be beneficial due to service location

What We Offer:

• All compliance costs covered
• Free uniform
• Registration and referral bonuses
• Flexible shifts to fit around your commitments
• Weekly payroll

How to Apply: If you're interested in this rewarding opportunity, please apply or contact Rebecca Hyde at rebecca.hyde@servicecare.org.uk.

Let’s Do It

We are looking for a dynamic, senior, strategic leader to become our Head of Service for Mental Health, Learning Disability and Autism as part of the expansion of our senior leadership team. Building on solid foundations you will lead, and further develop, adult social work practice in these specialist areas within the borough. You will ensure that residents accessing services receive effective, timely assessment and interventions. You will be responsible for ensuring Adult Social Care meets their statutory duties to those in need of our support whilst applying person centred and best value principles. With a commitment to multi-disciplinary working to you will be working in partnership with colleagues across the health and social care landscape and be a key member of Adult Social Care’s passionate and committed senior leadership team.

The postholder will have demonstrable experience of stakeholder and partnership engagement alongside a proven track record of delivering service transformation. We are looking for a qualified social worker who can support our workforce to deliver strengths based, outcome focussed practice in social work whilst influencing and delivering transformation and departmental performance at a senior strategic level through innovation, assurance and service development. Alongside your strategic capability you must have experience of managing and supporting social work delivery in one or more of these specialist fields and a strong, working knowledge base of the legislation informing social work practice.

Bury Adult Social Care takes a whole system approach to improving outcomes for adults and older people with Bury’s Let’s Do It strategy at the heart of all we do.

Key Responsibilities:

• Lead and manage the adult social care team, providing guidance, support, and professional development opportunities.
• Develop and implement policies and procedures to ensure compliance with relevant legislation and regulations.
• Oversee the delivery of high-quality services, ensuring that the needs of service users are met effectively and efficiently.
• Collaborate with external partners, stakeholders, and agencies to enhance service delivery and promote best practices.
• Monitor and evaluate the performance of adult social care services, identifying areas for improvement and implement necessary changes.
• Manage budgets and resources effectively, ensuring financial sustainability and value for money.
• Support the Senior Management Team in translating strategic leadership into tangible outcomes within Adults Services and across the wider organisation.
• Represent the organisation at meetings, conferences, and events, advocating for the needs and interests of adults in our care.

Qualifications and Experience:

• Proven experience in a senior leadership role within adult social care or a related field.
• Strong knowledge of relevant legislation, regulations, and best practices in adult social care.
• Excellent leadership and management skills, with the ability to inspire and motivate a team.
• Strong communication and interpersonal skills, with the ability to build effective relationships with a wide range of stakeholders.
• Demonstrated ability to manage budgets and resources effectively.
• A commitment to continuous improvement and a passion for delivering high-quality services.

About Bury
The Council is committed to safeguarding and promoting the welfare or children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.
In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.

As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way

Benefits of working for Bury Council
To hear about the benefits for working with Bury Council, please visit A good employer | greater jobs
We support employees to work with agility, where appropriate for the post and service requirements.
We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.

To discuss the role further please contact Sue Massel, Assistant Director Adult Social Care Operations, email: s.m.massel@bury.gov.uk tel: 07458031423

Closing Date: 21st October 2024

Privacy Notice
Head of Service Mental Health
Learning Disability and Autism

Service Care Solutions are working alongside a successful law firm, based in Greater Manchester, which needs a Commercial Property Senior Solicitor to join its growing team.

This role pays a competitive salary of £50,000 - £60,000 annually

Key Responsibilities:

• Draft and negotiate high-value lease agreements, purchase agreements, option agreements, and development agreements.
• Provide expert legal advice to clients on all aspects of commercial property law, including property rights, zoning laws, development projects, and land use regulations.
• Lead, mentor, and manage a team of junior solicitors, paralegals, and administrative staff within the commercial property department.

About you:

• Strong communication and interpersonal skills.
• Experience in commercial real estate or property law with at least 7 years PQE.
• Ability to conduct in-depth legal research and analysis.

Benefits:

• Pension Scheme
• Bonus Scheme
• Holiday Allowance
• Hybrid Working

If this Commercial Property Senior Solicitor role sounds like an opportunity that is right for you or someone you know, then don't hesitate to get in touch with Aanisah Khan via email, Aanisah.Khan@servicecare.org.uk, or via phone at 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Company: Service Care Solutions
Trust: Pennine Care NHS Foundation Trust
Location: Parsons Lane, Bury, BL9

Position: Community Psychiatric Nurse
Specialisation: Older Adults

Hours: 4 days | 8am - 6pm | Weekends Included
Pay rate: Day £27ph, £30ph, £32ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Role and Responsibilities:

• To manage a caseload in the community, providing mental health assessments for older adults
• Assist in our mission to reduce unnecessary psychiatric admissions amongst older adults.
• To assess, discharge and signpost to relevant treatment services

Nursing Qualifications and Requirements:

• Hold a PIN number as a registered mental health nurse.
• Fully enhanced valid DBS
• Must have own vehicle

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive
£30ph LTD | £26.93 PAYE Inclusive | £24.03 Exclusive
£32ph LTD | £28.69 PAYE Inclusive | £25.60 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Your new company
This is a well-established and industrious business (East side of Bury St Edmunds).

Your new role

As a Temporary Customer Care Administrator, you will join an existing team of 5 + people who are experienced and work in a collaborative manner. Duties include but not limited to:

• Answering incoming calls, taking details, taking messages and dealing with initial enquiries or queries
• Placing and processing orders
• Dealing with both customers and clients
• Making outbound calls to arrange dates and times for work to be completed
• Ensuring all details are uploaded accurately onto a bespoke CRM system

What you'll need to succeed
To succeed in this job, you will require:

• Excellent communication skills and a professional telephone manner
• A minimum of 2 + years customer service and/or administration experience
• Accurate keyboard skills and strong IT skills
• Experience of Microsoft Office Suite and CRM systems
• The ability to learn quickly and work as part of a busy team

What you'll get in return
In return, you can start this job from 3rd October, and it will run through to 18th October (inclusive).

• Monday to Friday (37 hour week)
• On-site parking
• 100% office based
• Hourly rate from £11.96 + holiday (DOE)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Creative Support is one of the largest, national not-for-profit providers of care and support services.
We are looking for a Registered Supported Living Manager to oversee our supported living services in Bury. This service supports individuals who have learning disabilities, autism and/or behaviours that challenge and complex care. You will ensure the service users lead fulfilling and meaningful lives within a high quality community-based, active environments.

You will be responsible for the overall management of 7 services, which includes outreach community setting. You must be highly organised and possess good IT skills to complete daily administrative and management tasks as well as responding to emails. Your role will include:

maintaining an overview of all services
leading a highly motivated management and staff team and contributing to the further development of services within the region
Recruitment and selection of staff matched to needs of service users
proactive, resourceful and possess an analytical approach to problem solving
Demonstrate a person-centred approach with a warm, confident and professional manner.
Deliver excellent outcomes for customers and to implement initiatives which connect service users to their local community and promote our reputation.
Requirement of this role is that you will be the Registered Manager with CQC.
Understanding of CQC regulatory activity and the key lines of enquiry.
Ability to demonstrate positive communication skills
Engagement with service users, professionals and stakeholders.
You must be able to lead a team with confidence and provide clear guidance, supervision and support to your team members.
You will be expected to have regular direct contact with service users and attend reviews and meetings. You will be required to oversee staff deployment and rotas and to work in a flexible manner yourself, including working evenings and weekends. You will develop a clear understanding of the commissioned hours for the services and completion of invoicing.

This role offers unique and challenging opportunities, bringing great job satisfaction and career development opportunities. We provide accredited management training and health and social care diplomas through our own training academy, as well as local coaching and mentoring by experienced qualified social care practitioners. We may support you with advanced practitioner training opportunities in relevant areas. In addition to opportunities for personal and career development, we offer good conditions of service and a supportive, hands-on management culture.

Vacancy Reference Number: 71860

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number



Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.



We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.



We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme.