Total 1,098 Customer Service job vacancies in D14 Geylang, Eunos

Highlight

✔️Career growth

✔️Immediate Hiring

✔️Yearly Bonus

Job Scope:

• Ensure infants' safety and well-being, including feeding, diapering, and basic needs.
• Facilitate activities for physical, cognitive, emotional, and social development.
• Provide guidance on infant nutrition, sleep routines, and developmental milestones.
• Monitor development and behavior, identifying potential concerns or delays.
• Maintain open communication with parents and other professionals.
• Create a stimulating and nurturing environment for exploration and learning.
• Stay updated on best practices and research in early childhood development through professional development opportunities.

Requirements:

• LON EY1/ EY2 Certification from ECDA
• WSQ Higher Certificate in Infant Care (HCIC) or WSQ Advanced Certificate in Early Years (ACEY)

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Job Responsibilities:

• Work with internal and external customers to provide technical assistance with Bray valves, actuators, and control products.
• Receive and process product returns and evaluations of defective valves & actuators.
• Handle the repair of Bray valves, actuators & controls.
• Provide field evaluations and repair Bray products as required.
• Utilize our ERP systems to receive, stage & transfer products to other departments.
• Modify, rebuild, setup and calibrate actuator switchboxes and positioners
• Permanent work authorization for Singapore required

Ideal Experience/Minimum Qualifications:

• Minimum five (5) to ten (10) years’ experience as a field technician or technical support position in the building automation and controls industry
• Prior experience with valve actuation and/or control valves is preferred
• Electrical and pneumatic actuator troubleshooting experience
• Experience with Multimeter Troubleshooting of Electrical Systems
• Ability to configure, calibrate and commission digital equipment
• Knowledge of DDC control systems, Bacnet and Modbus networks is a plus
• Ability to read and interpret Electrical Control and Mechanical Control Drawings
• Ability to interpret P&ID Drawings
• Computer skills: MS Office applications (Excel, Word, Outlook) LN, outlook, CRM and other applicable software
• Able to Lift 50 Lbs. or less periodically
• Must have a valid driver’s license
• 5 years experience in valve and automation controls experience (Electric, Pneumatic and Hydraulic)

Provide Clinical Support to Doctors and Techncians in Interventional Radiology and Cardiology as well as in Vascular on our vast pherephral product portfolio

Ideal candidate should be educated and experienced in medical environment to understand the procedures interventinal cardilogy, radiology and vascular applications.

Operate chartered bus services as per assigned schedules and location work closely with opreations coordinator in planning updatees and feedbackof schedules ensure timely arrival in picking up passengers maintain cleanliness and safety conditiond of bus maintain job professionalism and mannerism when interacting with passengers respond promptlywhen interactingwith passengers respondpromptly when receive calls from customer receive from customer or from internal staff requirement; Qualified Class 3 & 4 driving Licence and bus Driver 's Vocational Licence (BDVL) Familiar with Singapore route Consistent Clean driving Record.

Attractive Salary and Benefits-Allowance & Performance Incentives Retention & year End Bonus, annual Leave, Medical Leave Medical &Insurance Benefits.

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work on a 6day work week – Retail hours: rotate between 11.30am – 8pm and 12.30pm – 9pm with Off on a fixed weekday.

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives and internet are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

The Job

This role is responsible to overseeing the Case Management and Afterlife Memorial Service and for our elderly members.

Responsibilities

Afterlife Memorial Service

• Possess a good understanding of the Charity's programmes and services.
• Handle the collection, cremation and burial of the deceased with the help of the external Funeral Director.
• Create, maintain, and update accurate cases files and database of the Afterlife Memorial Service (AMS) members.
• Handle AMS Hotline and follow up with cases reported from the Hotline.
• Gather and prepare supporting documents for government agencies submissions.
• Prepare monthly reports pretaining to AMS cases.
• Require to be on standby for case activation on weekends and night.
• Adhoc assistance in the Charity's events.

Requirements

• Minimum Diploma in Social Work or related disciplines.
• At lease 2 years of relevant experience.
• Mature, independent and compassion in eldercare.
• Good understanding of Social Service and VWO settings.
• Proficientcy in relevant software applications for documentation and reporting.
• Must possess own vehicle. Transport allowance will be provided.
• Good command of spoken and written English and Chinese.

Admin and Technical Support

We are seeking a proactive and detail-oriented individual to join our team as an Admin and Technical Support. You will provide crucial support to our organization by performing a variety of operational and administrative tasks.

· Working Hours: Monday – Friday (Office hours)

· Salary: $2,500.00 per month

· Benefits: Medical and Dental

· Location: Near to Aljunied MRT

Job Scope

· Assist in managing office and administrative tasks

· Responsible for operations of our application Platform

· Assist in troubleshooting issues and errors within the application system

· Support Customers to Track & Resolve reported Issues & Queries

Requirements

· Only Singaporean and PR may apply.

Job Scope

• Maintain billing records and invoices, assist customers, process paperwork, follow through with Preventive Maintenance contracts
• Maintain work report database and all related data entries
• Coordinate services and appointments.

Requirements

• Proficient in MS Office and basic analytical skills
• Team player with good interpoersonal & communication skills
• SAP B1 knowledge an advantage

Qualifications

• ‘O’ Level, Diploma, or Equivalent
• Diploma in Optometry an advantage

Craft Brewery looking for individuals with a pleasant personality to run its Tasting Room located at Ubi.

The Role

• Educate customers about the different beers served by the Brewery
• Manage basic Tasting Room operations (opening of Tasting Room, pour beers, maintain cleanliness of Tasting Room, closing of Tasting Room)
• Ensure orders are accurately fulfilled and payments are accurately collected
• Pour and serve beers accurately and efficiently
• Build relationships with customers

Working hours (Part-time)

• 6 to 35 hours / week
• Shift timing: (Weekdays: 5pm – 11pm; Weekends: 2pm – 11pm)
• Hours/Shifts are negotiable

Skills and Prerequisites

• At least 1 year of customer facing functions in retail or F&B
• Enjoys beers
• Outgoing personality – enjoys chatting and interacting with people
• Meticulous – attention to detail, able to accurately process orders and payments.

About the Brewery

Pink Blossoms Brewing poured its first pint to the public on 31 Aug 2018. Since then, it has been known for brewing some of the most delicious beers in Singapore.

The Brewery is constantly on the lookout for talents so that it can share its craft with a lager audience.

Job Summary:

• Location: East/ Central
• 44 hours/ week
• Basic + allowances + OT Payable, Gross $2500 and above
• Full time/ permanent role
• No experience needed, training provided

Job Scope:

• Provide customer service to walk in customers.
• Serve food and beverages to customers.
• Manage the cleaning of dining and kitchen spaces.
• Fulfill stewarding duties.
• Conduct cashiering tasks.

Requirements

- Candidate with passion for F&B industry

- Customer oriented

- No Experience are welcome to apply! [Training will be provided]

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Receptionist/Helpdesk

What this job involves:

Serving on the front lines of customer service

Are you a people person who can make daily interactions such a breeze?

In this role, you’ll be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.

Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behavior.

You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception.

Being at the heart of the business

Maintaining and updating records and databases are also part of your basic daily routine. These include telephone registers, call tracking, and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.

Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you’ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you’ll also take part in managing conference rooms, events, flower arrangement coordination, and others.

Sound like you? To apply you need to be:

A highly skilled professional

You should be a graduate in any discipline and have one to five years’ experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.

A client service champ

A strong customer service focus is a prerequisite for this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skillset.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Job Responsibilities:

Ø Installation and commissioning of metrology product machines.

ØProvide training to customers on maintenance and how to operate the machines.

Ø Trouble shoot, provide solutions and repair when machines breakdown.

Ø Training will be provided.

Requirements:

Ø ITE/Diploma in engineering field.

Ø Able to understand parts drawing eg.GD & T system.

Ø At least 2 years service experience preferably in vision measuring systems.

Ø Good communications skills.

Ø Mature and independent but a team player.

Ø Travelling overseas is required.

• Plan and assist the Senior Engineer to monitor the daily progress of activities to achieve on or before schedule, i.e., by comparing the planned vs actual progress status, identify critical activities.
• Preparation of engineering documents, such as work instructions and progress reports/data, hand over status.
• Together with the execution team prepare the statement/work procedures, RA to specify the detailed work step required for the specific task of the job to be done and identify key risk with the associate risk. A risk mitigation strategy is applied with the whole project construction task.
• Calculate usage of resources, such as labour hours, materials and tools, and other costs to make comparison with budgets and report prognosis to the Senior Project Engineer/Project Manager.
• Understand and evaluate the project requirements and project plans particularly, materials, schedule, equipment and labour loading.
• Assist the Senior Engineer/construction superintendent in assigning tasks to work teams.
• To explain the site situation, technical requirements, project specifications, special engineering requirements, coordination procedures, execution approach and activities priorities to the various work teams to seek contributions for further refinement.
• Ensure that various disciplines (including quality and safety personnel) are carrying out each tasks and tests/inspection in accordance with specification and standards as per the contractual requirements.
• Assist in resolving engineering issues at site, coordinating with the respective engineering support units and referring to the Construction Superintendent for guidance, if necessary report discrepancy (if any) on labour status, equipment, materials etc. to the Senior Project Engineer.
• Prepare the necessary documents for any additional works of V/O’s, F.I. etc.
• To update the project portal regularly.
• Ensure, monitor and maintain site billing and invoicing comprehensive process flow/procedure for client and subcontractors/APs.
• Together with the Assistant Engineer prepare and submit the monthly progress billing to clients
• Carry out other duties as and when assigned by immediate superior or higher management.
• Preparation of project close-out report for the Senior Project Engineer/Project Manager to review before submission to clients.
• Ensure final acceptance of the project by client in accordance with contractual requirements

Be a part of something BIG!

• The candidate is responsible for the day-to-day operational aspects of database administration to meet the business needs and service level for ORACLE plus another db flavour MSSQL/MYSQL/POSTGRES/Mongo
• Provide 1st and 2nd level operational database support.
• Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Manage database changes through change request process & provide status reports to the relevant parties.
• Monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve.
• Perform regular security patching for the DBs including RAC/Cluster db.
• Handle service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Manage DB access. Create, Change, delete users accounts as per request.
• Maintain dataguard and ensure DR in synch all times.
• Monitor and maintain database backups.
• Audit Support.
• Prompt 24x7 support.
• Accommodative for Shift/Roster call out.

Make an Impact by:

• Monitor the tickets (SR,Incident,Change request) acknowledge timely and assist within agreed service level, maintain the database configuration&documentation; provide regular reporting to relevant parties.
• Ensure service level meet requirement. Prompt action and propose and implement action plan when required.
• Monitor and maintain databases according to standard operations procedures.
• Offer support by responding to system problems in a timely manner.
• Perform performance tuning and resource optimization as required.
• Maintaining a knowledge base to ensure database intellectual property is retained.
• Work on any other DB related requests as and when needed.
• Provide operational database support.
• Follow security and audit guidelines
• Maintain dataguard and ensure DR in synch all time
• Monitor and maintain database backups

Skills for Success:

• Minimum Bachelor Degree in Computer Science or equivalent.
• EDB Professional Certification
• Oracle Professional Certification
• MS SQL Professional Certification
• Minimum 3 year of experience in Oracle(Standalone +RAC/Cluster), PostgreSQL(Standalone +Cluster), MS SQL (Standalone +Cluster) and
• Extensive experience in managing common Database platform like Oracle, PostgreSQL, MS SQL & MongoDB including Cluster architecture
• Experience in performing database Patching, backup & recovery as well as excellent troubleshooting and performance tuning skill is a must.(Including cluster architecture)
• Implement Database hardening as per CIS Benchmarks.
• EDB Cluster management using EFM.
• Implement and manage Audit, Backup & Monitoring of DBs.

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home, and home personal care providers in Singapore. We also offer other services for seniors such as active aging centers, community support for vulnerable seniors, and a sheltered senior group home. In addition, we run a chain of dental clinics, and a family medicine clinic.

RESPONSIBILITIES

As an Exercise Associate, you will provide home-based personal care services to assist clients with their home exercise program and daily activities of living. We want to enable clients to continue living in the comfort and security of their homes.

• Simple Exercises
  • Improve joints and muscles of lower and upper limbs by conducting range of motion and flexibility exercises (from head to toe)
  • Strengthen muscles of lower and upper limbs by conducting strengthening exercises (from head to toe)
  • Conduct sitting and standing balance exercises
  • Conduct walking exercises, if appropriate
  • Conduct any exercises as prescribed by the therapist
• Transferring and Positioning
  • Assist clients with mobility, positioning, and transferring between beds and/or chairs
• Companionship & Recreational Activities
  • Provide a listening ear to clients who may be living with dementia
  • Engage clients with mind-stimulating games, simple card or board games
  • Understand clients' interests and carry out recreational activities e.g. reading newspapers, playing musical instruments, singing, etc.
• Communication and Documentation
  • Clear and timely documentation for the exercises and activities conducted applied during the home visit
  • To inform, alert, and provide inputs to the team lead regarding the client's concerns encountered during the home visit
• Client & Caregiver Education
  • Provide basic education to clients and families by demonstrating proper techniques for home exercises and
• ADLs
  • Work closely with the care team and families to fulfill client care needs

Other responsibilities

• Ensure clients' safety at all times
• Report and escalate risks, issues, near misses, and complaints to the reporting officer
• Follow service standards and clinical protocols
• Adhere to infection control measures
• Orientate and teach new care staff as required
• Take responsibility for their professional development and participate in the department's training program and external courses.

QUALIFICATIONS

• Locally Trained in Singapore:
  • WHS Higher Certificate in Healthcare Support (Therapy Support)
  • At least 2 years of relevant experience
  • Ability to communicate with clients in English
  • Possesses computer skills in data entry and documentation
• Foreign Trained:
  • Degree in Physiotherapy in home country

OTHER INFORMATION

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA

Please note that your application will be sent to and reviewed by the direct employer - NTUC Health