Position: Group Director – Risk Management, Compliance, Human Rights and Audit
Department: Management
Introduction
Headquartered in Singapore, TES Group is a fast-growing technology lifecycle management services and recycling company with more than 2000 employees worldwide in almost 40 locations in 22 countries. As the world's leading provider of sustainable asset lifecycle services, TES manages millions of devices around the world and work for some of the world's biggest brands, including IT and electric vehicle manufacturers, blue-chip multinationals, finance, and leasing companies as well as government agencies and other organisations.
At TES, we strive to create outstanding value for our clients, employees, suppliers, partners, and the global community by leveraging our unique combination of expertise in security, value recovery and the circular economy. We focus on eliminating risks related to data security and regulatory compliance as well as driving resource recovery outcomes that have positive environmental impact.
TES vision and purpose centres on sustaining tomorrow for our stakeholders and for future generations. Our strategy is to protect, preserve and provide. The Risk and Compliance team plays a pivotal role in a sustainable future by ensuring effective governance and oversight policies, practices and conduct in TES and its supply chain.
To lead the risk management and compliance effort, we are in search of an experienced director to drive strategies and actions that secure long term growth, mitigating risk for the Company.
The Role
Reporting to the Group Chief Executive Officer, the Group Director – Risk Management, Compliance and Audit will lead the team effort to:
1. Strengthen the Company risk management framework
2. Develop or review Group policies relating to anti-bribery and corruption, whistleblowing, code of conduct for business and supplier, trade and sanctions, and brand protection
3. Evaluate and recommend changes to internal controls of global business operations
4. Implement and manage the overall internal compliance and audit program
5. Assist the business development and service delivery functions in appropriately responding to compliance and risk management needs of TES clients
6. Support investor reporting and compliance reviews which align with Board or parent company direction and policy requirements
7. Chair the Ethics and Compliance Council (ECC) which is responsible for whistleblowing, case management, compliance policies/procedures and code of conduct training
8. Protect Company brand and reputation risk conducting due diligence, risk assessments on potential business acquisitions and/or vendor and supplier qualification
9. Verify and validate environment, social and governance (ESG) actions and reporting of individual business units
10.Conduct research and undertakings to prevent violations of trade sanctions
Main support duties and responsibilities
1. Risk management and compliance
· Plan, direct and drive the risk management and compliance framework implementation in TES
· Develop and drive the implementation of risk identification and monitoring process, risk assessment and report progress to TES Leadership Team
· Oversee and/or drive the execution of risk strategies and risk mitigation plan in TES
· Schedule and conduct audits (operational and financial) using a risk-based approach to perform an independent appraisal or evaluation of Company’s risk management, internal control and governance processes
· Review and evaluate the Company’s policies and procedures in coordination with various cross-functional teams to enhance controls and ensure efficiency in operations
· Chair the TES Ethics and Compliance Committee
2. Brand Protection
- Develop and implement reputational and brand protection program to reduce or eliminate the intellectual property risk to the Company and its clients
- Establish an investigations handling process to support brand protection requirements of the Company and client requests
3. Data Protection
- Ensure robust data protection practices are in effect and monitored that achieve zero incidences of data breaches
- Establish an investigations handling process to support data protection requirements of the Company and client requests
4. Policies and Procedures
· Deliver best practice policies and procedures that ensure compliance with the Responsible Business Alliance (RBA) Code of Conduct internally within TES and externally with its business partners, vendors and suppliers.
· Subject to privacy considerations, collaborate and drive human rights, labour, anti corruption, anti-harassment, anti-bribery and grievance actions with the HR function and with downstream suppliers and business partners
· Support environmental health and safety policy and system compliance including climate change actions that mitigate climate related financial and non-financial risk
· Monitor, investigate so to ensure trade policy compliance internally and with suppliers, business partners
5. Audits
· Establish audit schedule and program covering all aspect of compliance to policies and procedures
· As part of audit programs to also implement reporting channels and escalation pathways that ensure accountability and responsibility for actions deemed impactful and necessary
6. Training
· Develop and deliver appropriate training content that effectively raises awareness and compliant behaviours at all levels within TES and throughout its supply chain
· Track to ensure successful training delivery
7. ESG - Governance reporting and actions on climate risk
· Conduct verification program to validate ESG reporting and initiatives undertaken by each business unit
· Assist with the establishment of the Net Zero plan or Science based target commitments
8. Business Development and Service Delivery support
· Support business development efforts contributing to tender responses, client presentations and proposal submissions.
· Participate in client business reviews sharing compliance updates, policies, plans and initiatives
· Oversee or participate in client audits working with the wider business to closed out compliance related gaps and issues
· Represent the company to participate/speak at conferences, interviews, forums or working groups
9. Subsidiary Compliance
· Supporting subsidiary and sub region leadership as they execute compliance as a foundational & cultural pillar of their rhythm of business.
· Ensure strict adherence to policies, supported by leaderships at the top and efficient compliance governance process with regular monitoring.
· Provide compliance support, consulting services, and monitoring in support of management’s business objectives and their responsibility to mitigate risk.
· Work and support the Business and Finance Compliance champs in the sub; train them on driving good tone and investigating red flags and dashboard indicators.
· Support management to conduct /facilitate the Subsidiary and sub region Compliance Committee meetings to elevate compliance as top of mind with the Country Manager, Senior Leadership Team, Legal and HR, and orchestrate the remediation of compliance issues.
· Point of contact for all compliancequestions in the subsidiary and sub-region
10. Human Rights
· Developing and implementing human rights due diligence regionally to ensure respect for human rights in TES value chain in line with TES Human Rights Principle
· Implementing human rights projects within e-waste supply chains in the region to drive improvements in human rights in line with TES Sustainability Vision
· Supporting in supplier engagement and auditing activities
· Working with external stakeholders and participating in sector-wide human rights initiative to increase leverage on human rights issues
· Gain both internal and external awareness on human rights
· Develop and implement programs for suppliers to increase commitment to human rights, with specific focus on living wages, recruitment fees and children's access to education
· Effective cooperation with Group stakeholders and participation to sector-wide initiatives
· Support managing human rights risks in the entire value chain, with the focus on stakeholder-centric approaches
11. Other
· Development an annual compliance and risk management budget
· Develop and report progress of compliance and risk management work plan
· Stay abreast of compliance and risk developments
· Foster a risk centric and team culture within TES
· Align with a One TES management system approach
· Communication of compliance and risk management matters internally and externally
Desired Skills and Experience
· Legal, internal audit or compliance qualification or extensive (minimum 10 years) regulatory experience
· Proven senior management or leadership experience
· Interest and passion for the environment and social justice balanced with practical acumen
· Knowledge of circular economy services, IT asset disposition or worked in the IT industry
· Excellent communication abilities
· Strategic, tactical and hands-on experience
· Strong analytical and technical ability, especially in MS Office
· Strong in change management
· Relevant university studies within Sustainability, Law, Social Sciences, Political Sciences, International studies, Supply Chain Management and Social and Environmental Management.
· 10 years of relevant experience in Human Rights practices. · English, local languages (eg. Bahasa, Chinese) are an advantage
· Thorough understanding of international expectations and good practices in the area of business and human rights · Experience from human rights work in supply chains in the Global region · Thorough understanding of key human rights issues in TES (e-waste)
What do we offer?
· Full-time permanent position
· Autonomy and flexibility to shape the role and make a difference
· A collaborative working culture in a global company
· Competitive Compensation and Benefits