Total 92 job vacancies by AYANA Hospitality

AYANA Hospitality is currently seeking a talented and highly analytical individual to join our team as a Revenue Analyst. As a leading hospitality company, AYANA Hospitality is committed to providing exceptional service and experiences to our guests. This is an exciting opportunity to be part of a dynamic and fast-paced organization.

Revenue Analyst will play a key role in analyzing financial data to identify revenue trends, optimize pricing strategies, and forecast future revenue performance. Revenue Analyst will collaborate with cross-functional teams to drive revenue growth and support strategic decision-making.

Responsibilities

• Conduct detailed revenue analysis using sales records, market data, and other sources to identify trends and insights.
• Develop accurate revenue forecasts and budgets based on historical data and market trends.
• Monitor and report on actual revenue performance against forecasts, identifying areas for improvement or risk mitigation.
• Collaborate with sales, marketing, and finance teams to optimize pricing strategies and maximize revenue opportunities.
• Prepare regular reports and presentations for senior management, highlighting revenue performance and actionable recommendations.
• Drive process improvements to streamline revenue reporting and enhance revenue generation processes.
• Conduct ad hoc analysis and special projects as required to support strategic initiatives.

• Bachelor's degree in Math or a related field.
• Minimum of 2 years of experience in revenue management, data analysis, or a related field.
• Excellent analytical skills with a strong math background, including statistical analysis and quantitative methods.
• Strong proficiency in data analysis and experience with financial modeling.
• Excellent analytical skills with attention to detail and the ability to derive insights from complex data sets.
• Effective communication and presentation skills, with the ability to convey complex information to stakeholders.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Experience working in the airline or hospitality industry is a plus.

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AYANA Hospitality is seeking a highly motivated Assistant Chief Engineering to join our team at AYANA Komodo. In this role, you will assist the Chief Engineer in overseeing all engineering and maintenance operations at the resort, ensuring efficient operations and the highest level of guest satisfaction. You will work closely with the engineering team and other departments to ensure the smooth running of the property.

Responsibilities

• Assist in managing the daily operations of the Engineering Department, including maintenance and repairs.
• Oversee the execution of preventative maintenance programs to ensure the longevity of the resort's infrastructure and equipment.
• Coordinate with other departments to address any engineering-related issues or projects.
• Supervise and provide guidance to the engineering team, ensuring they adhere to safety and quality standards.
• Assist in managing the department budget and resources effectively.
• Maintain and update records of maintenance activities, equipment inventory, and energy consumption.
• Stay up-to-date with the latest industry trends and technological advancements in the field of engineering.

• Bachelor's degree in engineering or a related field.
• At least 5 years of experience in engineering or maintenance operations, with previous leadership experience preferred.
• Strong knowledge of building systems and equipment, including HVAC, electrical, and plumbing.
• Excellent communication and interpersonal skills.
• Ability to effectively manage a team and collaborate with other departments.
• Strong problem-solving and decision-making skills.
• Knowledge of relevant safety and environmental regulations.
• Proficient in computer systems and software related to engineering operations.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Process customer transactions accurately and efficiently
• Receive payment by cash, credit cards, vouchers, or other approved payment methods
• Ensure all transactions are accurately recorded and reconcile discrepancies
• Ensure proper cash handling procedures are followed
• Assist in maintaining cleanliness and organization of the cashier area
• Provide excellent customer service, addressing customer concerns or issues that may arise
• Collaborate with other team members to ensure smooth operations to meet guest satisfaction
• Resolve customer complaints regarding payment issues
• Assist with inventory management and restocking

• Only for Indonesian Citizen
• Proven experience with minimum of 2-3 years in the same field
• Prior background from Restaurant/Club/Night Club is an advantage
• Hospitality appearance, honest, initiative, creative and open minded
• Attentive to detail and accuracy
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Excellent communication and interpersonal skills
• Able to work outdoors under direct sunlight; in all weather conditions
• Diploma in Accounting, F&B Division, Hospitality, or other relevant fields. Bachelor's degree is desirable

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Front Desk Agent to work with our Rooms team at Delonix Hotel Karawang.

Responsibilities:

• Handling Check in and Check Out
• Responsible of Guest satisfactions
• Responsible for cash handling
• Having passion to serve, sociable, and open minded.
• Able to perform meet the standard SOP as the guidance
• Responsible for Room assignment and allocations
• Responsible for Phone and email management
• Incoming call or any other inquiries

• Educational and Professional Qualification
• Relevant working experiences and Understand and knowledgeable Karawang City and surroundings
• Preferred Background and Area of Expertise/Specific Language Requirements
• Hotel experience is a plus point. Honest, responsible, hard worker and willing to help
• Minimum Years of Experience 1-2 years
• Specific Skills Required Must Have :

- Honest, responsible, and reliable

- Excellent working ethics, having integrity and commitments.

We are looking for Landscape Attendant who is highly motivated to work woth our Engineering team at Delonix Hotel Karawang

Responsibilities

• A Landscape Supervisor is responsible for overseeing and managing the planning, design, implementation, and maintenance of outdoor spaces, such as gardens, parks, commercial landscapes, and residential landscapes.
• They play a crucial role in ensuring that these outdoor areas are aesthetically pleasing, functional, and environmentally sustainable.
• Plant new decorative bushes, flowers, plants and shrubs.
• Conduct general maintenance duties of Landscape field.
• Uphold the landscaping design and ensure plant growth.

• Has minimum of 2 years experience in the same position in a premium resort.
• Has proven track of managing projects.
• Strong knowledge of pest management and basic lawn maintenance.
• High attention to detail with excellent organizational skills to oversee several projects at a time.

We are looking for responsible Executive Secretary cum Marketing Communications to provide personalized secretarial and Marketing Communications support in a well-organized and timely manner.

You will work on a one-to-one basis on a variety of tasks related to manager's working life and communication.

Responsibilities

• Report directly to the General Manager for all Public Relations and Marketing related issues.
• Maintains a high profile within the media (print and otherwise) circle as well as trade and professional associations dealing with her/ his scope of responsibilities.
• Interacts with individuals outside the Hotel within her scope of responsibility, including, but not limited to journalists, writers, celebrities, clients, local hotel associations, competitors and other members of the local community as directed through local marketing conditions.
• Fully oversees and responsible for the operation and implementation of Public Relation strategies.
• Full responsibility on social media and e-commerce platform.
• To ensure all confidential and sensitive matters are strictly taken care and kept confidential at all times.
• All outgoing memos/letters/forms are properly distributed.
• Attend and screen calls before passing through to General Manager or relevant managers and executives.
• Ensure telephones are answered according to standard and messages are conveyed at all times.
• Ensures that policies and procedures in the hotel are followed.

• At least 2 years of relevant experience in communication
• Demonstrated success in developing and implementing comprehensive communication strategies.
• Experienced in crafting compelling narratives tailored to different segments of audiences and across different channels.
• Familiar with building positive relationships with media partners and influencers.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.

We are seeking a highly motivated Chinese Sales Manager (Native) to join our team at AYANA Hospitality. As a Sales Manager, you will be responsible for driving sales and revenue growth in the Chinese market, as well as maintaining and building strong relationships with clients.

Responsibilities:

• Develop and implement sales strategies to achieve sales targets in the Chinese market
• Identify and acquire new business opportunities by conducting market research and analyzing customer needs
• Build and maintain strong relationships with existing clients, understanding their business objectives and providing excellent customer service
• Prepare sales proposals, presentations, and contracts
• Negotiate and close sales deals
• Collaborate with internal teams to ensure smooth execution of sales activities
• Monitor and analyze market trends and competitors' activities

• Native Chinese speaker, fluent in Mandarin and English
• Previous experience in sales, preferably in the hospitality industry
• Proven track record of achieving sales targets
• Strong negotiation and presentation skills
• Excellent interpersonal and communication skills
• Ability to build and maintain relationships with clients
• Good analytical and problem-solving abilities
• Willingness to travel as required
• Bachelor's degree in Business Administration, Marketing, or a related field

We are looking for an Assistant Front Office Manager to join our team at AYANA Hospitality. As an Assistant Front Office Manager, you will be responsible for overseeing the daily operations of the front office, ensuring a seamless guest experience and maintaining high service standards.

Your duties will include supervising the front office staff, managing room reservations, handling guest inquiries and complaints, and coordinating with other departments to ensure guest satisfaction. You will also assist the Front Office Manager in staff training, performance evaluations, and budget management.

The ideal candidate should have previous experience in a similar role within the hospitality industry, excellent communication and leadership skills, and the ability to handle high-pressure situations. Proficiency in hotel management software, such as Opera or PMS, is preferred.

• Minimum of 2 years of experience in an Assistant Front Office Manager role in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong leadership and supervisory skills.
• Proficiency in hotel management software, such as Opera.
• Customer service-focused with the ability to handle guest inquiries and complaints effectively.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work well under pressure and in a fast-paced environment.
• Flexibility to work shifts, including evenings, weekends, and holidays.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Cook food in a timely manner
• Ensure appealing plate presentation
• Supervise Cooks and assist as needed
• Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
• Monitor food stock and place orders
• Check freshness of food and discard out-of-date items
• Ensure compliance with all health and safety regulations within the kitchen area

• Only for Indonesian Citizen
• Minimum of 2 years of solid experience at the culinary management level in a high-volume business standalone/free-standing Chinese restaurant that is reputable and most talked-about
• Has in-depth knowledge of food safety principles and best practices, HACCP certification is desirable
• Strong leadership skills with an acute sense of good judgment and swift performance improvement
• Diploma in Culinary, Hospitality or a related major is required. Bachelor’s Degree is desirable

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Cook food in a timely manner
• Ensure appealing plate presentation
• Supervise Cooks and assist as needed
• Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
• Monitor food stock and place orders
• Check freshness of food and discard out-of-date items
• Ensure compliance with all health and safety regulations within the kitchen area

• Only for Indonesian Citizen
• Minimum of 2 years of solid experience in the same position in a large luxury resort or free-standing Chinese restaurant with a good reputation and most talked-about
• In-depth knowledge of food safety principles and best practices, HACCP certification is desirable
• Eloquent in English communication in both written and spoken is desirable
• Diploma in Culinary, Hospitality, or other relevant fields. Bachelor’s Degree is desirable

We are looking for an Chief Engineer who is highly motivated to work with our Engineering team for our Delonix Hotel Karawang.

Responsibilities

• Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection.
• Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements.
• Leads the emergency response team for all facility issues.

• Experience at least 2 years solid experience in Engineering in the hospitality industry and must have experience as Chief Engineering,
• Good in English communication in both written and spoken.
• Strong leadership skills with an acute sense of good judgment and critical thinking.
• Excellent organization skills, analytical skills, tact, strong follow-up skills, and project management.
• Excellent interpersonal skills and good communication skills.
• Good knowledge of project construction and direct experience would be an advantage.
• Has the ability to analyze financial data, budgeting, and cost calculation for an effective return on investment.
• Bachelor’s degree in Engineering is required. Master's degree is desirable.

• Maintain complete knowledge of and ensure staff's compliance with all departmental/hotel policies and procedures.
• Establish the day's priorities and assign production and prep task to staff to execute.
• Meet with Departmental Chef’s to review schedules, assignments, anticipated business levels, changes and other information pertinent to the job performance.
• Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations, which compromise the department's standards and delegate these tasks.
• Take physical inventory of specified food items for daily inventory.
• Review the market list
• Requisition the day’s supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received.
• Meet with the Executive Steward to review equipment needs, banquet plate up assistance, cleaning schedule/project status, health/safety and sanitation follow up.
• Ensure that staff report to work as scheduled; document any late or absent employees
• Inspect grooming and attire of staff; rectify any deficiencies.
• Check and ensure that all opening duties are completed to standard.
• Ensure that each kitchen work area is stocked with specified tools, supplies and equipment to meet the business demand.
• Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel.
• Observe guest reactions and confer with service staff to ensure guest satisfaction
• Review financials periodically to ensure we meet or exceed all departmental revenue goals by maximizing at all opportunities.

• Prior experience in a similar position at an independent restaurant or 5-star resort
• Strong organization and interpersonal skill
• Hands on leadership and commitment to team building and collaboration
• Large Resort experience in South East Asia or Bali is preferred
• Familiarity with budgeting, financial analysis, and reporting
• Fluent in spoken and written English
• Minimum 5 years of experience in the same position

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for our new outlet, After Rock Nightclub for an individual with the following details:

Summary of Responsibilities:

• Monitor entry points and crowd control to prevent unauthorized access; and maintain a safe environment for access to the nightclub premises
• Conduct security checks of personnel, vehicles, and packages entering and leaving the nightclub premises to identify and address potential security risks
• Patrol the nightclub to prevent and detect signs of intrusion and ensure the security
• Ensure comprehensive coverage of all areas of the nightclub
• Proficiency in the required skills and knowledge
• Participate in regular security briefings in order to remain updated on security procedures and any relevant information.
• Monitor surveillance systems and respond to any suspicious activities or incidents
• Respond quickly and appropriately to security incidents, alarms, assist in investigating issue, resolving conflicts or disturbances in a calm and professional manner
• Maintain documentation of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
• Ensure compliance with all safety and security policies and procedures
• Collaborate with other departments to ensure a coordinated and effective approach to security
• Coordinate with local authorities and emergency services when necessary
• Stay updated on current security trends and best practices in nightclub security to continuously improve security operations.

• Indonesian citizen
• Proven experience with minimum of 1-2 years in the same field
• Prior background from Restaurant/Club/Night Club is an advantage
• Hospitality appearance, honest, initiative, creative and open minded

• Knowledge of applicable laws and regulations related to nightclub operations
• Ability to remain calm and make quick decisions in high-pressure situations
• Eloquent in English communication in both written and spoken
• Good communication and interpersonal skills
• Proficient in Microsoft Office
• Certified in Security (Garda Pratama or other relevant fields)
• Diploma degree is desirable

As a Cruise Manager at AYANA Komodo, you will be responsible for overseeing and managing all cruise operations and activities. You will work closely with the cruise director and crew to ensure a smooth and enjoyable experience for our guests. Your responsibilities will include coordinating daily itineraries, managing guest services, overseeing onboard entertainment and activities, and ensuring compliance with safety and security procedures. Additionally, you will be responsible for managing guest feedback and addressing any concerns or issues that may arise during the cruise.

• Minimum 3 years of experience in a similar role
• Bachelor's degree in Hospitality, Tourism, or a related field
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Knowledge of cruise industry operations and procedures
• Ability to work in a fast-paced and dynamic environment
• Fluency in English and knowledge of additional languages is a plus