Total 158 job vacancies by Bjak

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. If you enjoy building cutting edge platforms and ecosystems to give equal access to financial services for the masses - Speak to us.

Responsibilities

• Develop new user-facing features using modern web technologies such as HTML5, CSS3, and JavaScript frameworks (React, Angular, Vue.js, etc.).
• Collaborate with designers to translate UI/UX design wireframes into high-quality code.
• Optimize applications for maximum speed and scalability.
• Ensure the technical feasibility of UI/UX designs and implement responsive design principles.
• Participate in code reviews to ensure code quality and standards compliance.
• Work closely with backend engineers to integrate frontend components with server-side logic.

• Stay up-to-date with emerging technologies and industry trends to continuously improve our frontend development practices.

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent work experience).
• Proven experience as a Frontend Software Engineer or similar role, with a strong portfolio of past projects.
• Proficiency in web development technologies such as HTML, CSS, and JavaScript.
• Experience with at least one modern JavaScript framework (React, Angular, Vue.js, etc.).
• Knowledge of web performance optimization techniques and tools.
• Familiarity with version control systems (e.g., Git) and CI/CD pipelines.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.
• Ability to work independently and in a team environment.

Nice to have

• Experience with responsive design and mobile-first development.
• Knowledge of backend development technologies (Node.js, Python, etc.).
• Understanding of web security best practices.
• Experience with testing frameworks (Jest, Mocha, Jasmine, etc.).
• Contributions to open-source projects or active participation in developer communities.

• Be at the forefront at tackling the hardest problems within the financial services industry
• Team culture - highly practical and results oriented
• Free training and development, constantly improve yourself

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Role Overview:

We are seeking a creative and strategic Social Media Specialist to develop and implement our social media strategy. The ideal candidate will be adept at creating engaging content, fostering meaningful interactions with our audience, and driving brand awareness and engagement. They will have a keen understanding of social media trends, platforms, and analytics, and be able to leverage this knowledge to effectively reach and resonate with our target audience.

Responsibilities:

• Develop and implement social media strategies to increase brand awareness and drive engagement.
• Create and curate engaging content for our social media platforms, including Facebook, Twitter, Instagram, LinkedIn, and others.
• Monitor and analyze the performance of social media campaigns and provide insights and recommendations for improvement.
• Stay up-to-date with the latest trends and best practices in social media marketing and implement innovative strategies accordingly.
• Collaborate with cross-functional teams to ensure alignment of social media activities with overall marketing objectives.
• Prepare regular reports on social media performance metrics and present findings to key stakeholders.

• Bachelor's degree in Marketing, Communications, or related field.
• Comfortable to work in a face pace and high level of execution
• Proven experience as a Social Media Specialist or similar role, with a strong portfolio demonstrating successful social media campaigns and content creation.
• Deep understanding of social media platforms, algorithms, and trends, with hands-on experience managing corporate social media accounts.
• Excellent written and verbal communication skills, with a knack for crafting compelling and creative content.
• Strong analytical skills and proficiency in social media analytics tools to track performance and measure ROI.
• Ability to multitask, prioritize, and thrive in a fast-paced, deadline-driven environment.
• Creative thinker with a passion for storytelling and engaging audiences.
• Strong attention to detail and organizational skills.

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Summary:

We are seeking a dynamic and results-driven Telesales Manager to lead our sales team in the insurance brokerage industry. The ideal candidate will possess strong leadership skills, a proven track record in telesales management, and a deep understanding of insurance products. This role involves overseeing a team of telesales representatives, setting sales targets, implementing strategies to achieve them, and ensuring exceptional customer service delivery.

Responsibilities:

• Lead and motivate a team of telesales representatives to achieve sales targets and KPIs.
• Develop and implement effective sales strategies to drive revenue growth and expand market reach.
• Train and coach team members on sales techniques, product knowledge, and objection handling.
• Monitor sales performance and provide regular feedback and performance evaluations.
• Analyze sales data and trends to identify opportunities for improvement and optimization.
• Collaborate with other departments to ensure seamless operations and customer satisfaction.
• Maintain a high level of product knowledge and stay updated on industry trends and regulations.
• Handle escalated customer inquiries and complaints in a professional and timely manner.
• Prepare sales reports and presentations for management review.
• Stay abreast of competitor activities and market dynamics to stay ahead in the industry.

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience in telesales management, preferably in the insurance or financial services industry.
• Strong leadership and interpersonal skills with the ability to inspire and motivate a team.
• Excellent communication skills, both written and verbal.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Results-oriented with a focus on achieving sales targets and driving business growth.
• Proficiency in CRM software and Google suite.
• Understanding of insurance products, policies, and regulations is preferred.
• Demonstrated ability to analyze data and draw actionable insights.
• High level of integrity and professionalism.

Join our team and play a key role in driving our company’s success in the competitive insurance brokerage market!

Summary:

We are seeking a dynamic and results-driven Telesales Manager to lead our sales team in the insurance brokerage industry. The ideal candidate will possess strong leadership skills, a proven track record in telesales management, and a deep understanding of insurance products. This role involves overseeing a team of telesales representatives, setting sales targets, implementing strategies to achieve them, and ensuring exceptional customer service delivery.

Responsibilities:

• Lead and motivate a team of telesales representatives to achieve sales targets and KPIs.
• Develop and implement effective sales strategies to drive revenue growth and expand market reach.
• Train and coach team members on sales techniques, product knowledge, and objection handling.
• Monitor sales performance and provide regular feedback and performance evaluations.
• Analyze sales data and trends to identify opportunities for improvement and optimization.
• Collaborate with other departments to ensure seamless operations and customer satisfaction.
• Maintain a high level of product knowledge and stay updated on industry trends and regulations.
• Handle escalated customer inquiries and complaints in a professional and timely manner.
• Prepare sales reports and presentations for management review.
• Stay abreast of competitor activities and market dynamics to stay ahead in the industry.

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience in telesales management, preferably in the insurance or financial services industry.
• Strong leadership and interpersonal skills with the ability to inspire and motivate a team.
• Excellent communication skills, both written and verbal.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Results-oriented with a focus on achieving sales targets and driving business growth.
• Proficiency in CRM software and Microsoft Office suite.
• Understanding of insurance products, policies, and regulations is preferred.
• Demonstrated ability to analyze data and draw actionable insights.
• High level of integrity and professionalism.

Join our team and play a key role in driving our company’s success in the competitive insurance brokerage market!

Performance Manager

About Us

Bjak is an online car insurance broker with headquarters in Malaysia and branch offices in Thailand, Japan, and Taiwan. We are the largest insurance broker in Malaysia and Southeast Asia.

Bjak emphasizes the use of cutting-edge technology in Customer API, Data Analytics, Artificial Intelligence, and Blockchain to provide customers with efficient access to car insurance purchasing.

In Thailand, known as "Dsure," we offer not only car insurance services with 24 leading insurance companies for car insurance but also offer compulsory motor insurance and facilitate road tax services.

About the Role

As our Performance Manager, you'll play a pivotal role in driving the success of our sales team. You'll be responsible for developing and implementing strategies to improve individual and team performance, ultimately exceeding our sales goals and growing our market share in the general insurance landscape.

Responsibilities:

• Lead and manage a team of insurance brokers, providing ongoing coaching, mentorship, and performance evaluations.
• Develop and implement a comprehensive sales training program, focusing on product knowledge, effective sales techniques, and client relationship management.
• Set clear and measurable sales goals and objectives for individual brokers and the overall team.
• Conduct regular performance reviews and identify areas for individual and team improvement.
• Analyze sales data and identify trends to create strategic sales plans and action plans.
• Develop and maintain strong relationships with key insurance carriers to secure competitive products and pricing.
• Motivate and inspire the sales team to achieve their full potential and foster a culture of continuous learning and improvement.
• Monitor and analyze industry trends and competitor activity to stay ahead of the curve.
• Implement and optimize CRM systems to enhance sales tracking and reporting.
• Create and deliver sales presentations to a wide range of clients.
• Partner with marketing and other departments to ensure a seamless sales process.

• Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
• Minimum of 5 years of experience in a sales leadership role, preferably within the insurance industry.
• Proven track record of exceeding sales goals and developing high-performing teams.
• Strong understanding of general insurance products and market dynamics.
• Excellent communication, coaching, and interpersonal skills.
• Data-driven mindset with proficiency in sales performance analysis tools and CRM systems.
• Ability to motivate, inspire, and hold team members accountable.
• Excellent time management and organizational skills.
• Strong work ethic and the ability to thrive in a fast-paced environment.

• Opportunity to work in a dynamic and results-oriented environment.
• Bonus structure based on achieving sales targets.
• Professional development opportunities to enhance your leadership skills.
  

If you are a passionate and strategic leader with a proven track record of success in sales, we encourage you to apply!

Are you a detail-oriented professional with a passion for streamlining processes and exceeding client expectations? Do you thrive in a fast-paced environment and possess strong leadership skills? If so, then this Operations Lead role at our dynamic insurance brokerage firm might be the perfect fit for you!

About Us

Bjak is an online car insurance broker with headquarters in Malaysia and branch offices in Thailand, Japan, and Taiwan. We are the largest insurance broker in Malaysia and Southeast Asia.

Bjak emphasizes the use of cutting-edge technology in Customer API, Data Analytics, Artificial Intelligence, and Blockchain to provide customers with efficient access to car insurance purchasing.

In Thailand, known as "Dsure," we offer not only car insurance services with 24 leading insurance companies for car insurance but also offer compulsory motor insurance and facilitate road tax services.

About the Role

As our Operations Lead, you will play a critical role in ensuring the smooth and efficient day-to-day functioning of our brokerage operations. You will be responsible for overseeing a team of professionals and implementing strategies to optimize workflows, enhance client service, and achieve our overall business goals.

Responsibilities:

• Lead and manage a team of operations professionals, providing coaching, mentorship, and performance evaluations.
• Develop and implement efficient processes for client onboarding, policy issuance, renewals, and claims administration.
• Ensure adherence to all regulatory requirements and company protocols.
• Analyze operational data to identify areas for improvement and implement changes to optimize workflows.
• Maintain strong relationships with insurance carriers and other partners.
• Oversee risk management initiatives and ensure the accuracy and completeness of client information.
• Develop and maintain clear communication channels between operations, sales, and customer service teams.
• Prepare reports on key performance indicators (KPIs) and present findings to senior management.
• Identify and implement new technologies to automate tasks and improve operational efficiency.
• Stay abreast of industry trends and best practices in insurance brokerage operations.

• Bachelor's degree in Business Administration, Finance, or a related field (preferred).
• Minimum of 5 years of experience in insurance brokerage operations or a similar environment.
• Proven leadership skills and the ability to motivate and develop a team.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and the ability to manage multiple priorities.
• Proficient in Google Suite and insurance brokerage software (a plus).
• Excellent written and verbal communication skills.
• A passion for exceeding client expectations and delivering exceptional service.

• Opportunity to work in a fast-paced and dynamic environment.
• Chance to make a real impact on the success of our company.
• Professional development opportunities.

If you are a highly motivated and results-oriented individual with a passion for insurance and operations, we encourage you to apply!

เกี่ยวกับเรา

บีจัก เป็นโบรกเกอร์ประกันรถยนต์ออนไลน์ มีสำนักงานใหญ่ที่ประเทศมาเลเซีย และสำนักงานย่อยในประเทศไทย ญี่ปุ่น และไต้หวัน เราเป็นโบรกเกอร์ประกัยภัยที่ใหญ่ที่สุดในมาเลเซีย และเอเชียตะวันออกเฉียงใต้ 

บีจัก ให้ความสำคัญกับการนำเทคโนโลยีใหม ทั้งด้าน Customer API, Data Analytic, AI และ Blockchain เพื่อให้ลูกค้าเข้าถึงการติดต่อ และซื้อประกันรถยนต์ได้อย่างมีประสิทธิภาพ 

บีจัก ประเทศไทย หรือในนามของ “ดีชัวร์” ได้เปิดให้บริการลูกค้าด้านประกันรถยนต์กับ 24 บริษัทประกันชั้นนำ พ.ร.บ. และภาษีรถยนต์ สามารถดูข้อมูลได้ที่ https://dsure.com/ 

• ทำงานร่วมกับทีมคอลเซ็นเตอร์ เพื่อตรวจสอบ การโทร แชท และอีเมลล์ เพื่อให้มั่นใจว่าได้ปฏิบัติตามมาตรฐานเเละคุณภาพของบริษัท
• สร้างมาตรฐานเเละกระบวนการวัดคุณภาพและข้อแนะนำสำหรับตัวแทนบริการลูกค้าของบริษัท
• ดำเนินการตรวจสอบและประเมินการจัดการลูกค้าของพนักงานอย่างสม่ำเสมอเพื่อค้นหาปัญหา รหือสิ่งที่ต้องปรับปรุง
• ให้ข้อเสนอแนะที่สร้างสรรค์ให้แก่ตัวแทนบริการลูกค้าเพื่อเสริมสร้างประสิทธิภาพและความพึงพอใจของลูกค้า
• ร่วมงานกับทีมฝึกอบรมเพื่อพัฒนาและปรับปรุงการฝึกอบรม
• วิเคราะห์ข้อมูลจากลูกค้าเพื่อระบุแนวโน้มและแนะนำการปรับปรุง
• มีส่วนร่วมในการกำหนดกลยุทธ์ด้านการประเมินคุณภาพในการบริการลูกค้า

คุณสมบัติผู้สมัคร

• วุฒิการศึกษาปริญญาตรีในสาขาที่เกี่ยวข้อง 
• ประสบการณ์เป็น QA ในทีมบริการลูกค้า
• มีทักษาการใช้งาน G Suite และ CRM 
• เข้าใจหลักการและแนวทางที่ดีในการให้บริการลูกค้า
• ความใส่ใจในรายละเอียดและทักษะในการวิเคราะห์ที่ยอดเยี่ยม
• ทักษะการสื่อสารและความสามารถในการร่วมงานกับผู้อื่น
• มีทัศนคติที่ดี และมีไหวพริบแก้ไขปัญหาเฉพาะหน้า 
• มีประสบการณ์ หรือเข้าใจการทำงานรูปแบบบริษัทสตาร์ตอัพ 

About Us 

Bjak is dedicated to providing affordable and sustainable financial services for people in the ASEAN region. Headquartered in Malaysia, we are the largest insurance portal in Southeast Asia, with millions of customers. Our team is dedicated to problem-solving and navigating complex environments to create some of the most innovative financial products in the world. We've invested heavily in cutting-edge technology like custom APIs, blockchain, trading systems, and data science to bring easy access to financial services, previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Description:

We are seeking an enthusiastic and detail-oriented Assistant Operations Manager to join our team. As the Assistant Operations Manager, you will play a crucial role in supporting the day-to-day operations of our organization. Your primary responsibilities will include assisting the Operations Manager in coordinating and overseeing various operational activities to ensure efficiency, productivity, and customer satisfaction.

Key Responsibilities:

• Support the Operations Manager in planning, organizing, and directing daily operational activities.
• Assist in developing and implementing operational policies and procedures to enhance efficiency and streamline processes.
• Collaborate with department heads to optimize workflow and resource allocation.
• Monitor and analyze operational metrics to identify areas for improvement and implement solutions.
• Assist in training, and supervising operational staff to ensure they meet performance standards and goals.
• Handle customer inquiries and complaints promptly and professionally, striving to provide excellent customer service.
• Maintain accurate records and documentation related to operational activities.
• Prepare reports and presentations for senior management to communicate operational performance and initiatives.
• Stay updated on industry trends and best practices to suggest innovative ideas for operational improvement.

• Bachelor's degree in Business Administration, Operations Management, or related field.
• Proven experience in operations management or a similar role.
• Proficiency in using G Suite such especially Google Sheet.
• Strong organizational and multitasking skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Analytical mindset with the ability to problem-solve and make data-driven decisions.
• Attention to detail and a commitment to delivering high-quality work.
• Ability to adapt to a fast-paced and dynamic work environment.
• Leadership qualities with a positive and proactive attitude.
• Flexibility to work occasional evenings or weekends as needed

Join our team and be part of a dynamic environment where your contributions will make a difference in our operational success!

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Role Overview:

We are seeking a dynamic and results-oriented Performance Marketing Lead to join our team. The ideal candidate will be passionate about driving growth through data-driven strategies. As a Performance Marketing Lead, you will have the opportunity to lead a team, collaborate cross-functionally, and implement innovative tactics to achieve our business objectives.

• Develop and Execute Performance Marketing Strategies: Lead the development and implementation of comprehensive performance marketing strategies across various digital channels such as SEM, paid social, display advertising, affiliate marketing, and more.
• Team Leadership: Manage and mentor a team of performance marketing specialists, providing guidance, training, and support to foster their professional growth and maximize team performance.
• Budget Management: Manage performance marketing budgets effectively, allocating resources to maximize ROI and achieve KPIs.
• Data Analysis and Reporting: Utilize data analytics tools to analyze campaign performance, identify trends, and generate actionable insights. Prepare regular reports and dashboards to communicate performance metrics and campaign results to stakeholders.
• Conversion Optimization: Collaborate with cross-functional teams such as product, UX/UI, and content to optimize landing pages, user flows, and conversion funnels to improve campaign performance and drive higher conversion rates.
• Stay Current with Industry Trends: Keep abreast of industry trends, best practices, and emerging technologies in performance marketing to continuously improve strategies and tactics.
• Collaboration and Communication: Work closely with other marketing teams, including content marketing, email marketing, and creative, to ensure alignment and integration of performance marketing initiatives with overall marketing strategies.

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement,
• Casual work attire

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Role Overview:

The Digital Marketing Executive will play a pivotal role in developing and executing digital marketing strategies to enhance brand visibility, drive website traffic, and generate leads. This individual will be responsible for managing various digital channels, analyzing performance metrics, and implementing optimization tactics to maximize ROI. The ideal candidate is creative, data-driven, and adept at leveraging digital platforms to achieve marketing objectives.

Key Responsibilities:

• Develop and implement comprehensive digital marketing strategies to increase brand awareness, engagement, and conversions.
• Manage and optimize digital advertising campaigns across various platforms such as Google Ads, Facebook Ads, LinkedIn Ads, etc.
• Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of digital marketing efforts and identify areas for improvement.
• Conduct market research and competitor analysis to stay informed about industry trends and best practices.
• Collaborate with cross-functional teams, including design, content, and sales, to ensure alignment and consistency across marketing initiatives.
• Stay up-to-date with emerging digital technologies and trends, and recommend innovative approaches to enhance digital marketing activities.
• Manage relationships with external vendors and agencies as needed for digital marketing initiatives.
• Provide regular reports and insights to management on digital marketing performance, highlighting successes, challenges, and opportunities for growth.

• Bachelor's degree in Marketing, Communications, or related field.
• Proven experience in digital marketing roles, with a strong track record of success in developing and executing digital strategies.
• Proficiency in digital marketing tools and platforms, including but not limited to Google Analytics, Google Ads, Facebook Business Manager, email marketing software, and content management systems (CMS).
• Solid understanding of SEO principles and best practices.
• Excellent analytical skills with the ability to interpret data and draw actionable insights.
• Strong written and verbal communication skills, with the ability to create engaging content for various digital channels.
• Creative thinker with a passion for staying abreast of industry trends and emerging technologies.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Team player with strong interpersonal skills and the ability to collaborate effectively across departments.
• Certification in digital marketing or related fields (e.g., Google Ads certification) is a plus.

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement,
• Casual work attire

Bjak is committed to providing accessible and sustainable financial services to individuals across ASEAN. Headquartered in Malaysia, Bjak stands as the largest insurance portal in Southeast Asia. Our primary platform, Bjak.my, assists millions in finding insurance policies that offer optimal value and coverage.

Our expertise lies in navigating intricate regulations and environments while innovating some of the most groundbreaking products globally. For instance, we pioneered the simplification and online provision of investment-linked life and health insurance, accompanied by instant talk-to-agent service. We're in search of a Customer Service Representative to bolster our dedicated team and uphold our commitment to excellence.

Position Overview:

We are in need of a highly organized and proactive Admin Executive to join our team. The ideal candidate will be instrumental in ensuring the smooth operation of our office by delivering administrative support and coordinating various tasks and functions. If you possess keen attention to detail, resourcefulness, and thrive in a fast-paced environment, we eagerly await your application.

Key Responsibilities:

• Generate insurance quotations tailored to customer needs and policy requirements.
• Prepare cover notes for approved insurance policies.
• Obtain necessary documents from customers to facilitate cover note issuance.
• Review cover notes and customer-submitted documents to ensure accuracy and completeness, facilitating policy activation.
• Communicate with insurance providers to track pending approval cases and ensure timely processing.
• Address customer complaints and inquiries regarding cover notes, providing exemplary service and resolutions.
• Maintain organized records of insurance policies, cover notes, and customer interactions.
• Collaborate with the insurance team to enhance administrative processes and workflows.
• Perform other administrative tasks and support functions as required by management.

• Detail-oriented and quick learner.
• Demonstrated experience in administrative roles within the insurance industry.
• Strong understanding of insurance policies, cover notes, and related processes.
• Exceptional organizational skills and meticulous attention to detail.
• Effective communication skills, both written and verbal.
• Proficient problem-solving capabilities.
• Ability to work independently and collaboratively within a team.
• Diploma or Bachelor's degree or relevant insurance certifications (preferred).
• Immediate availability is a plus.
• This role is open only for local candidates.

• Opportunity to work in a fast-growing startup fostering a flexible and open culture.
• Access to the latest technologies, enhancing your skill set and marketability.
• Engaging in fast-moving, challenging, and unique business problems.
• Attractive remuneration and performance incentives.
• Robust learning and development plans for career growth.
• Abundant career development opportunities within a burgeoning company.
• International work environment within a flat organization structure.
• Competitive salary.
• Casual work attire.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

We are seeking a highly organized and proactive Admin Executive to join our team. The ideal candidate will play a key role in ensuring the efficient operation of our office by providing administrative support and coordinating various tasks and functions. If you are detail-oriented, resourceful, and thrive in a fast-paced environment, we want to hear from you.

Key Responsibilities:

• Generate insurance quotations based on customer needs and policy requirements.
• Prepare cover notes for approved insurance policies.
• Request necessary documents from customers, such as grants, vehicle photos, transfer of ownership slips, and MYJPJ applications, to facilitate cover note issuance.
• Review cover notes and documents submitted by customers to verify accuracy and completeness, enabling policy activation.
• Liaise with insurance providers to follow up on pending approval cases and ensure timely processing.
• Address customer complaints and inquiries related to cover notes, providing excellent service and resolution.
• Maintain organized records of insurance policies, cover notes, and customer interactions.
• Collaborate with the insurance team to improve administrative processes and workflows.
• Perform other administrative tasks and support functions as required by management.

• Detail oriented and fast learner.
• Proven experience in administrative roles within the insurance industry.
• Strong knowledge of insurance policies, cover notes, and related processes.
• Exceptional organizational skills and meticulous attention to detail.
• Effective communication skills, both written and verbal.
• Problem-solving capabilities.
• Ability to work independently and as part of a team.
• Diploma or Bachelor's degree or relevant insurance certifications (preferred).
• Able to join immediately is a plus point
• This role open only for local

• You will be working in a fast-growing startup that promotes flexible and open culture.
• You will learn the latest technologies which will add value to yourself and give you an edge in today's job market.
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary
• Casual work attire

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service

Key Responsibilities:

• Conduct virtual sales calls to potential customers primarily in Mandarin, promoting and selling life insurance products.
• Build and maintain strong relationships with clients through effective communication and follow-up.
• Understand clients' needs and provide suitable insurance solutions to meet their requirements.
• Achieve or exceed sales targets and key performance indicators (KPIs) set by the company.
• Keep abreast of industry trends, product knowledge, and competitors' offerings to effectively position our products.
• Collaborate with the sales team and other departments to ensure a seamless customer experience.
• Maintain accurate records of sales activities and customer interactions using the company's system.
• Continuously enhance sales skills and knowledge through training and professional development opportunities.

• Fluency in Mandarin is essential, both spoken and written.
• Proven experience in sales, preferably in the insurance or financial services industry.
• Strong interpersonal and communication skills with the ability to build rapport quickly.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team in a virtual environment.
• Tech-savvy with proficiency in virtual communication tools and CRM software.
• Excellent negotiation and persuasion skills.
• Bachelor's degree in Business, Marketing, Finance, or a related field is preferred.

Compensation:

• Base salary plus commission based on sales performance.
• Competitive earning potential with uncapped commissions.

• Ongoing training and professional development opportunities.
• Dynamic and supportive work environment.
• Fast moving, challenging and unique business problems
• International work environment and flat organization
• Competitive salary
• Casual work attire

Description

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service

Key Responsibilities:

• Conduct virtual sales calls to potential customers primarily in Mandarin, promoting and selling life insurance products.
• Build and maintain strong relationships with clients through effective communication and follow-up.
• Understand clients' needs and provide suitable insurance solutions to meet their requirements.
• Achieve or exceed sales targets and key performance indicators (KPIs) set by the company.
• Keep abreast of industry trends, product knowledge, and competitors' offerings to effectively position our products.
• Collaborate with the sales team and other departments to ensure a seamless customer experience.
• Maintain accurate records of sales activities and customer interactions using the company's system.
• Continuously enhance sales skills and knowledge through training and professional development opportunities.

• Fluency in Mandarin is essential, both spoken and written.

• Proven experience in sales, preferably in the insurance or financial services industry.
• Strong interpersonal and communication skills with the ability to build rapport quickly.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team in a virtual environment.
• Tech-savvy with proficiency in virtual communication tools and CRM software.
• Excellent negotiation and persuasion skills.
• Bachelor's degree in Business, Marketing, Finance, or a related field is preferred.

Compensation:

• Base salary plus commission based on sales performance.
• Competitive earning potential with uncapped commissions.

• Ongoing training and professional development opportunities.
• Dynamic and supportive work environment.
• Fast moving, challenging and unique business problems
• International work environment and flat organization
• Competitive salary
• Casual work attire